Arthur Phillips Email & Phone Number

Greensboro, North Carolina, United States

Greater Philadelphia

● Responsible for 14 Ford Dealerships throughout the Allentown-Scranton area, serving as a corporate liaison and business consultant for their Parts, Service, and QuickLane departments● Consults dealership management on regional and national programs, built to increase service department efficiency, increase service and parts department revenue, and increase customer experience● Reviews analytics and key reports to identify service and parts department growth areas. Also uses current and forecasted data to identify profitability and capacity opportunities● Provides strategic suggestions for financial management of dealership advertisement and operation funds● Liaison between multiple customer loyalty departments (GCCT, RAV, CX) to resolve and expedite customer and dealership issues● Works closely with Dealer Principals and Service Managers for timely EFC updates, ensuring that they are aware of any company, program, or policy changes● Drives vehicle part wholesales between Ford partners and dealerships through strategic recommendations both at a corporate and dealership level

Greater Philadelphia Area

● Responsible for 15 Ford dealerships throughout the Metro Philadelphia & Wilmington areas, serving as a corporate liaison, sales representative, and business consultant. Finished #1 in the East Market Area (Philadelphia-DC-Boston-New York) in Customer Experience for 2019 & 2020.● Collaborated with dealership management to execute regional/national sales programs to increase sales volume, market share, and customer satisfaction.● Exercised continuous process improvement to increase retail sales growth, market share, and dealership long-term profitability, which resulted in multiple top 10 national placements for retail sales objective in 2018 & 2019. ● Diagnosed risks and opportunities for monthly inventory ordering and allocation across Metro Philadelphia which led to finishing #2 in the East Market Area for wholesale inventory allocation in 2018. Also recognized as one of the nation’s top zone managers regarding wholesale vehicle growth for three consecutive years. ● Recognized as Philadelphia “Zone Manager of the Month” based on quantitative metrics (June 2019 & February 2020), while also being recognized as “higher” achiever for 2019 based on performance.

Greater New York City Area

Birmingham, Michigan

• Analyst that handles all financial billing, revenue forecasts, budgets, and accruals for media created for clients (digital & print)• Central point of contact for all billing and open job issues• Works cross functionally with Account teams and Creative teams to both close out and bill open jobs• Responsible for approving studio invoices for weekly work (Inserts, Handbills, & Posters) and special projects• Creates month-end Use Tax reports for Handbills, Posters, and Inserts, detailing tax associated with each item, broken down by the week billed• Tracks and calculates any charges associated with client billing, including shipping, vendor invoices, creative time, and studio invoicing• Approves job estimates from Account Coordinators for future jobs • Calculates and approves sales and use tax on special project invoices

Plymouth, Mi

• Manages frontline sales files • Responsible for checking route sales specialists daily billing manifests, ensuring all documentation is in compliance to company policy• Examine charge sales’ proof of delivery, eSignatures, and order detail sheets to confirm documents are consistent with both customer and company guidelines• Report directly to Regional Sales Manager, ensuring sales orders are properly completed for future payment• Collaborate with Sales Accounting Team to resolve vendor charge backs/ customer payment discrepancies• Successfully implemented error proofing process which helped to prevent previous year’s revenue loss of $120K due to improper paper work retention

Zwickau, Germany

• Starting Point Guard for German Basketball Club• Received 2nd Team Honors for Euro basketball League

Southfield, Mi

• Vital contributor to company month-end activities; journal entries, account reconciliations, forecasts • Created journal entries for T&E, Worker’s Compensation, and intercompany medical charges, and posted to company general ledger• Allocated charges to respective employee departments, from company holding accounts• Maintained miscellaneous Lockbox receipts account (refund checks), and created associated journal entries• Central point of contact for plant non cash check inquiries• Completed account forecasts (Hyperion upload) and tooling program forecasts (AS400)• Responsible for creating both tooling and prototype invoices for all corporate commercial groups• Maintained company wide “Production Tooling Logs”, and communicated weekly updates to corporate and plant commercial teams• Central point of contact between commercial groups, Accounts Receivables team, and OEM customers, regarding tooling and prototype invoice payment status• Responsible for relaying invoice payment issues from OEM customers to the associated company commercial team• Participated in monthly “Financial Review” meetings with commercial teams

Plymouth, Mi

• Processed production and non-production invoices for IAC Albemarle, Holmesville, and Canton plants• Central point of contact for all IAC Albemarle, Holmesville, and Canton plant processing issues or concerns• Created monthly price log for assigned IAC plants, reporting any price discrepancies between IAC plants and vendors

Bachelor'S Degree, Finance, General

Bachelor Of Business Administration (B.B.A.), Finance, General

Activities and Societies: Wayne State Men's BasketballGraduated with honors. Cum Laude