The Academic Counselor provides educational guidance and assistance by planning, scheduling, recommending courses, and determining appropriate educational solutions for an assigned caseload/ portfolio of business majors, minors, and other students enrolled in business courses. The Academic Counselor also uses a CRM system such as Salesforce to manage advising and a student information database such as Banner to access student academic records.

Coaches various work out and/or training classes/sessions specific to client/group needs; may include training Teams (large group), Facility (small group) and Facility (personal training).Performs and manages group class warm-ups, workout instruction, cool-downs, and other related activities.Performs strength, power, speed, agility, movement, and recovery programs and activities while maintaining an exciting, high-energy atmosphere for our clients.Builds relationships with colleagues, sports coaches, and athletes.Tracks and reports results of client progress.Maintains a safe environment by scaling movements and weights appropriately to avoid injuries.Maintains cleanliness of the work environment before and after individual and group classes.Adapts behavior to the specific client population, including but not limited to: respect for privacy, method of introduction to the client, adapting the explanation of training or procedures to be performed when necessary.

Develop, organize, and implement a program of activities to meet the social, emotional, physical and other therapeutic needs of residentsWork in conjunction with your Assistant Activities Coordinator to initiate and promote activities both within and outside the facility, as weather permits, insuring the safety and well-being of each participant at all times Coordinate and verify that assistance is provided to residents for activities and events as necessaryCreate and ongoing calendar of activities, which creatively meets multiple needs and is accessible and appealing to both men and women of all ages and abilities Consistently maintain standards for activity scheduling and documentation established by policies and regulatory requirements Coordinates with Activity Assistance, Caregivers, families, Social Service Agencies, and Medical Professionals to plan client’s program careDevelop and distribute a monthly calendar of events, provide a copy of the calendar in each resident’s room, and at least on large calendar prominently displayed in the facilityMonitors programs to ensure effectiveness, quality of care, compliance with applicable regulations and standards, and to identify areas for improvement or expanded program offeringEnsuring that all activity related records required by regulations and medical records- activity assessments, progress notes and discharge summaries are maintainedOperate between programs, which include Adult Day Care Services and Heritage Senior Residences at Columbia Parc in conjunction with the community and supportive services program Be familiar with Standard Precautions, Fire Drill and Evacuation Plans and offer supportMaintain confidentiality of resident and facility records/information

Recruit and enroll participants for participation in the programProvides assessment utilizing available resources to establish immediate objectives, long term goals, and to determine career interests and job skillsAssists participants with developing educational and career goals thru assessment and review of employment, educational, and training backgroundsDevelops and facilitates individual coaching and group workshops, assisting participants with resume' writing, interview preparation, and job retention skillsManages the day-to-day relationship with participants, addressing concerns promptly with and action plan to ensure satisfaction and document findings with case notes in a clear, concise, and timely manner Monitors and supports the achievement of the program's goals and all other required performance metricsDetermines and provides referral services based on individual needs Documents customer success stories for internal and external purposesMaintains all administrative records that accurately and completely reflects the work of the department, participant, and employers affiliated with the program

Oversees all day-to-day operations of the Testing Center. Works with the supervisor to develop and update services, policies and procedures in response to changing demands. Schedules and publicizes services, communicates program policies/procedures to campus and community and maintains integrity of testing environment.Trains, mentors, schedules and directs the work of other Testing Center staff, including hiring and supervision of work-study personnel. Provides input to the supervisor concerning full- and part-time employee performance for evaluation purposes.Administers, proctors, scores and transmits results of all tests administered by the Testing Center. Observes college, state/federal, and test agency policies and procedures for security/confidentiality of testing records; includes adherence to FERPA as it relates to DCC and testing services.Maintains security of tests and materials by routinely inventorying materials, reviewing procedures for security, ensuring secure storage and returning all test booklets and related materials to appropriate testing companies.Maintains Testing Center statistics including number of people tested, number of tests given and type of tests. Prepares monthly and annual reports and makes recommendations to the supervisor concerning staffing and programming implications.Refers students who need advising, counseling, or other support services to appropriate offices.Represents the Testing Center on appropriate student services meetings.Provides special proctor services for other departments, outside certification agencies or other colleges and universities. Follows guidelines for maintaining general test security. Follows any special instructions particular to individual test situations. Forwards results as required.Engages in professional development activities to maintain knowledge and awareness of effective testing practices, and to maintain certification status.Data entryPerforms all other related duties as assigned.

Oversees customer service process to successfully supply customers with rental vehicles for a variety of consumers Provides superior customer service in the process of efficiently and effectively scheduling arrangements for the pickup and returning of vehiclesMonitors customers collection process for payments on outstanding balancesManages rental contracts reviewing terms of agreements, communicating with customers as terms are expiring, and amending contracts when necessaryManaged a satellite branch while being the liaison between the dealership and the customer staying on top of the rental contracts as well as worked with insurance companies to ensure that the rental process was smooth Cultivated new business by doing service calls as well as business meetings and sold Enterprise protection packages to our customers to cover while in our vehicles

Actively worked as a member of the Football game day operations team, providing operational services such as Pre Game and Post Game set up, communicating and instructing game patrons on directions, assisting with the executing of Game Day presentations, as well as players and coaches as neededOrchestrated Pre Game and Post Game set up for Baseball/Basketball game day operations, aiding referees with operational requirements, assisting with execution of Game Day presentations and arrangement of game day music Supervised the operations of event day parking and tailgating activities, reassuring safety and assisting participantsServed as Game Day announcer for Women's Soccer eventsManaged marketing and social media presence, overseeing Twitter, Facebook and SMS accounts

We hired and trained referees for all the different sports. We also had to make schedules, input scores, and we were the first line of defense to make sure everything ran smoothly and on time. We also had to handle problems or complaints from the students playing.

Managed transactions on consumer and commercial accountsHandled between $15,000- $20,000 on a given daySold between 15-20 accounts and credit cards as well as served customers dailyActed as the lead teller backup I helped balance the vault daily and balanced the ATM machine weekly