Responsabilidades:- Qualificação de Leads: Avalio leads provenientes de campanhas de marketing e os transformo em oportunidades de vendas.- Prospecção Ativa: Entro em contato com clientes em potencial por meio de ligações frias e e-mails.- Apresentação da Empresa: Apresento nossa empresa, destacando nossos produtos e serviços.- Identificação de Necessidades do Cliente: Compreendo as necessidades dos clientes e sugiro soluções adequadas.- Relacionamento Duradouro: Construo relacionamentos de confiança com os clientes, desde o primeiro contato até o fechamento do negócio.- Busca por Novas Oportunidades: Proativamente, busco oportunidades de negócios no mercado.- Agendamento de Reuniões: Organizo encontros entre clientes em potencial e nossos Executivos de Contas.- Relatórios de Vendas: Mantenho o Business Development Manager informado sobre os resultados de vendas.Como Representante de Desenvolvimento de Negócios, sou a ponte entre nossas equipes de Marketing e Vendas. Minha missão é identificar novas oportunidades de negócios, estabelecer relacionamentos com clientes em potencial e impulsionar o crescimento da nossa empresa.

Identification of Strategic Partnerships:- I leverage my expertise in the Educational Solutions sector to identify schools that can benefit from our language teaching solutions.- I analyze the characteristics and needs of each potential partner institution, considering factors such as target audience, educational objectives, and available resources.Understanding the Needs of Partner Institutions:- I conduct a detailed diagnosis of each school's needs through conversations with managers, teachers, and other education professionals.- I attentively listen to the challenges faced by the institutions and identify areas where we can contribute to the improvement of language teaching.Proposing Customized Solutions:- Based on the gathered information, I develop personalized solutions that meet the specific needs of each school.- I present clear and detailed proposals, highlighting the benefits and expected results from implementing our educational solutions.Improving the Quality of Education:- I work closely with schools to implement the proposed solutions and ensure the improvement of language teaching quality.- I provide ongoing support to teachers, offering relevant training and resources to enhance their pedagogical skills.Empowering Self-directed and Independent English Learners:- My ultimate goal is to contribute to the development of self-directed and independent English learners.- I aim to establish an excellent relationship with partner schools, fostering a long-term partnership that promotes effective and sustainable language education.

Client Acquisition, Follow-up, and Closing:Successfully carried out the acquisition, follow-up, and closing of a significant client base during my role as a Relationship Analyst.Implemented effective strategies to identify potential clients, developing personalized approaches and conducting negotiations with a focus on closing sales.Building Long-lasting Relationships:Committed to building strong and enduring relationships with clients, seeking to understand their needs and expectations.Maintained close and proactive follow-up, providing support and customized solutions to meet the individual demands of each client.

- I successfully acquired, followed up, and closed over 400 new students.- I was responsible for developing and implementing my support material used in each sale, copyright protected.- I developed the process of analyzing and restructuring processes in franchises, aiming to optimize the achievement of breakeven, building an integrated customer service journey, and promoting student loyalty.- I constructed and applied internal materials such as tracking spreadsheets and commission sheets.- I automated processes in customer interaction to ensure effective handling.

- I was responsible for overseeing the renovation progress, reporting the needs to the procurement department.- Development and implementation of the sales model.- Hiring and training the team responsible for the operation.- Development and analysis of operational processes.

Inventory Management:- I efficiently managed the control and organization of the product inventory for Grupo Pão de Açúcar.- I followed the appropriate procedures to record the incoming and outgoing goods, keeping the inventory updated and optimized.Goods Receiving:- I received, checked, and stored goods delivered by suppliers, ensuring the integrity of the products and accuracy of records.- I used systems and tools to track and record the incoming goods, ensuring an efficient and error-free receiving process.Product Organization and Arrangement:- I contributed to the organization and arrangement of products on shelves, ensuring proper presentation and easy customer access.- I collaborated with the sales team and other departments to maintain an attractive store layout and facilitate product replenishment.Expiry and Damaged Goods Control:- I regularly checked the expiration dates of products, ensuring the removal of expired items and compliance with sanitary regulations.- I identified and marked products with damages, taking appropriate measures for replacement or proper disposal.Support in Customer Service Routine:- I collaborated with the customer service team, assisting in product replenishment, packaging, and other items necessary for customer service.- I performed order separation and preparation activities, contributing to the speed and efficiency of the sales process.Safety and Hygiene in the Workplace:- I ensured workplace safety by adopting preventive measures in accordance with occupational health and safety standards.- I followed hygiene and cleaning protocols, maintaining a clean and organized work environment.