• Conducted mission analysis, coordinated and managed training, develop concepts, force development and modernization for a 100+ Soldier unit. • Responsible for programming and implementing both individual and collective training using the military decision-making process and Army training development model to ensure training meets Mission Essential Tasks. • Managed organizational budgets; performed technical knowledge management functions, coordinated and synchronized training resources with multiple DOD organizations and agencies. • Supervised the operational plans and SOPs, lead and developed Soldiers within the Operations section and the Tactical Operations Center.

• Patrolled assigned areas to ensure personnel, building and equipment were secure. • Watched for and reported irregularities, such as fire hazards, leaking water, and doors left unlocked. • Checked identification of all persons entering and exiting the facility as well as denied entrance to facility to unauthorized persons.• Maintained a professional and calm demeanor during stressful situations.

• Monitored CCURE to provide access control of facilities.• Maintained a safe and secure environment for employees by patrolling and monitoring premises daily.• Enforced regulations designed to prevent security breaches & exercised good judgment and use of discretion in dealing with first response situations.• Recorded data, such as property damage, theft, violations or unusual occurrences and provided reports to the supervisor for appropriate action.

• Maintain and record all sales to ensure compliance with company standard of excellence.• Ensure all required computer based training modules are completed to ensure product knowledge as well as companies changes to policies and procedures.• Conduct sales, transfer of services, and schedule appointments.• Answered multiline telephone system and answered all customer questions.•Resolved any customer complaints by providing a solution to all concerns.•Maintained appearance of store.

• Checked emergency exits, staff radios, security lightning and alarms to ensure they are working properly.• Controlled access to premises, issued security passes and directed visitors to appropriate departments.• Inspected protection devices, fire control equipment, and boiler rooms for proper performance.• Completed daily activity reports stating all observations, incidents, and irregular conditions.