Arthur Schultz Email & Phone Number

Greater Milwaukee Area

Manage a complex Jamf pro environment for a Research University. Over 2000 Macintosh computers, and 200 iOS devices.Manage Policies, Printers, Configuration Profiles, Group Logic, Application Updates, etc.Maintain Jamf Self-Service, backend, and customer facing aspects.Create and maintain custom shell scripts, software packages, and custom workflows for academic use.Maintain security baselines, software patching, and policy compliance for Mac workstations.Design and maintain workflows and processes for Desktop Support staff to use in order to enroll and manage Apple devices.Act as a resource for Desktop Support staff, and an escalation point for the most difficult Apple issues.Maintain Active Directory groups.Maintain headless virtual machine based distributed computing clients (Condor).Manage Software, custom settings and requests, for shared computer spaces. Computer Labs, Podia, and Research workstations.

Greater Milwaukee Area

Oversee Student Employees in their Desktop Support roles.Maintain Deploystudio for imaging of Macintosh computers.Create and maintain imaging workflows with DeployStudio.Perform data backups and restorations via Disk Utility, Migration assistant, and Ghost where applicable. Act as a resource for Desktop Support staff, and an escalation point for the most difficult Apple issues.Manage Software, custom settings and requests, for share computer spaces. Computer Labs, Podia, and Research workstations.

Greater Milwaukee Area

Provide desktop support services for faculty and staff where applicable.Backup, and redeploy computers. Computer imaging, software installation and troubleshooting.Provide support for both Windows and Macintosh Platforms.