Arthur Stainmesse Email & Phone Number

Dublin, Dublin County, Ireland

• Owning a Lead-to-Cash landscape of business systems, actively used by more than a thousand end-users• Translating requirements stemming from executive stakeholders, and developing new technical designs and solutions, while applying values of reliability, scalability, and efficiency to minimise technical debt• Leading the evaluation and implementation of an iPaaS solution as a middleware to centralise our business data pipeline and accelerate the automation process• Acting as a trusted advisor for any long-term, technical, strategic decision

Paris, Île-De-France, France

Led the public relations and the communication strategy of the Convention Scientifique Étudiante, a science student convention that brought a democratic scene for students to be trained and to debate on a groundbreaking subject over 4 months. This first edition was on the reasonable use of the hydrogen as part of the French energy grid, and the report was shared to and analysed by the French Ministry of Industry.

Dublin, Dublin County, Ireland

• Manage highly visible, global and strategic support cases, and ensure 100% customer satisfaction• Ownership of customer issues through to resolution, including troubleshooting, external and internal communication, and providing meaningful feedback to the customer on a regular basis• Share best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base.• Supported Areas:Developer support, Security, Network infrastructure, Core maintenance, Email integrations, Sales Cloud

Dublin

As a frontline engineer, I led the troubleshooting of technical issues for worldwide customers, while providing a prompt and complete answer to technical challenges and business issues with a customer-centric approach. Value Creation / KPI • Excellent handling time, customer satisfaction at the top • Improvement and update of internal processes and knowledge articles • Operational data analysis through trends and performance indicators

Denmark

Designed a novel non-destructive method for the replacement of roof windows, including the market analysis, the identification of the problem to solve, rapid prototyping, testing, and a complete documentation of the design process and the final performance of the solution.Value Creation:• Time to perform the procedure cut in half• Optimised life cycle resulting in a 40% reduction of CO2eq emissions• Physical product helping the brand protection of the replacement

Copenhagen, Denmark

Responsible for the development of a product-service system that providesconvenience to soda machine users while improving the sustainability ofthis industry, in an agile environment.Value Creation:• Defined strategic position within an emerging industry• Design of a B2B carbonated drink appliance with IoT connected features

Chinon, France

Built and tested a live monitoring screen programmed in the VBA language, that shows the availability of the critical elements that constitute a 3,6 GW nuclear power plant.Value Creation:• Live acquisition of relevant sensors for a broad overview of the criticalelements in the three coolant systems

Villeneuve-D'Ascq, France

Modelling, sizing and integration of the safety parts of the car, including the seat, the frame, the impact attenuator and the heat insulator plates. I also participated to the Formula Student 2018 event at Silverstone, where our team competed in the Concept class category.

Nozay, France

Developed a Python based programme that facilitates the creation of control sheets for a geotechnical application, while following closely the progress of four construction sites.Value Creation:• Systematic extraction and formatting of relevant data, resulting in a 30minutes time save per sheet for the on-site civil engineer.

Master'S Degree, Design And Innovation, Gpa: 3.67/4

Core courses: Design Methods and Reflective Practice, Industrial design 2, Robust design of products and mechanisms, Life Cycle Assessment.

Master Of Science In Engineering, Mechanical Engineering, Gpa: 3.59/4

Activities and Societies: Involvement in university life Plug'In: active member of a band, organising gigs in multiple venues Pain'gouin.