Arthur Stainmesse Email & Phone Number

Dublin, Dublin County, Ireland

• Owning a Lead-to-Cash landscape of business systems, actively used by more than a thousand end-users
• Translating requirements stemming from executive stakeholders, and developing new technical designs and solutions, while applying values of reliability, scalability, and efficiency to minimise technical debt
• Leading the evaluation and implementation of an iPaaS solution as a middleware to centralise our business data pipeline and accelerate the automation process
• Acting as a trusted advisor for any long-term, technical, strategic decision

Paris, Île-de-France, France

Led the public relations and the communication strategy of the Convention Scientifique Étudiante, a science student convention that brought a democratic scene for students to be trained and to debate on a groundbreaking subject over 4 months. This first edition was on the reasonable use of the hydrogen as part of the French energy grid, and the report was.

Dublin, Dublin County, Ireland

• Manage highly visible, global and strategic support cases, and ensure 100% customer satisfaction
• Ownership of customer issues through to resolution, including troubleshooting, external and internal communication, and providing meaningful feedback to the customer on a regular basis
• Share best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base.
• Supported Areas:Developer support, Security, Network infrastructure, Core maintenance, Email integrations, Sales Cloud

Dublin

• As a frontline engineer, I led the troubleshooting of technical issues for worldwide customers, while providing a prompt and complete answer to technical challenges and business issues with a customer-centric approach..
• Excellent handling time, customer satisfaction at the top
• Improvement and update of internal processes and knowledge articles
• Operational data analysis through trends and performance indicators

Denmark

• Designed a novel non-destructive method for the replacement of roof windows, including the market analysis, the identification of the problem to solve, rapid prototyping, testing, and a complete documentation of the.
• Time to perform the procedure cut in half
• Optimised life cycle resulting in a 40% reduction of CO2eq emissions
• Physical product helping the brand protection of the replacement

Copenhagen, Denmark

• Responsible for the development of a product-service system that providesconvenience to soda machine users while improving the sustainability ofthis industry, in an agile environment.Value Creation:
• Defined strategic position within an emerging industry
• Design of a B2B carbonated drink appliance with IoT connected features

Chinon, France

• Built and tested a live monitoring screen programmed in the VBA language, that shows the availability of the critical elements that constitute a 3,6 GW nuclear power plant.Value Creation:
• Live acquisition of relevant sensors for a broad overview of the criticalelements in the three coolant systems

Villeneuve-d'Ascq, France

Modelling, sizing and integration of the safety parts of the car, including the seat, the frame, the impact attenuator and the heat insulator plates. I also participated to the Formula Student 2018 event at Silverstone, where our team competed in the Concept class category.

Nozay, France

• Developed a Python based programme that facilitates the creation of control sheets for a geotechnical application, while following closely the progress of four construction sites.Value Creation:
• Systematic extraction and formatting of relevant data, resulting in a 30minutes time save per sheet for the on-site civil engineer.

Master'S Degree, Design And Innovation, Gpa: 3.67/4

Core courses: Design Methods and Reflective Practice, Industrial design 2, Robust design of products and mechanisms, Life Cycle Assessment.

Master Of Science In Engineering, Mechanical Engineering, Gpa: 3.59/4

Activities and Societies: Involvement in university life Plug'In: active member of a band, organising gigs in multiple venues Pain'gouin.