Arthur Stepanian Email and Phone Number

Aid the Production Manager in ensuring that all operators are highly trained to operate the equipment in a safe, efficient manner. Help control costs of material, direct and indirect labor and equipment in accordance to the budget. Direct and supervise the production floor employees. Maintain compliance with all Federal, State and Local laws/regulations that affect Market Center operations and safety, while promoting safety policies and awareness. Aid and manage relationships effectively with union. Coach and develop employee performance and efficiencies. Provide assistance to other industrial plants requiring extra support.

Responsible for shop management at all levels including cost savings, customer retention, quality assurance, asset management, and leadership. Collaboration between Operations, Asset Management, Sales, and Rental.Key Aspects:Communication, Organization, Time Management, and People Management.Oversee technician work planning. Maintain customer satisfaction. Optimize running costs and overhead. Customer issue resolution. PM scheduling and follow-up. Parts inventory management including physical inventory, parts ordering, receiving, stocking, and parts invoices.

Sales Specialist for the rental of vehicles to the company's lease and commercial rental accounts. Responsible for bringing in new business, growing existing business accounts, and growing the Ryder location. Maintain current accurate data within the company's marketing database. Maximize operational effectiveness by coordinating overall inventory to meet customer demand. Meet overall Ryder market share by successfully executing the sales and marketing initiatives. Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet. Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship. Clearly articulate Ryder's product and service offerings. Outside sales. Branch management.

Front line sales agent for the rental of vehicles to the company's current lease and commercial rental accounts as well as potential commercial rental customers and consumer household needs. Sales, Marketing, Operations and Asset Management. Responsible for executing the business unit's marketing plan. Maintain current accurate data within the company's marketing database. Maintain and expand relationships with existing customer base. Maximize operational effectiveness by coordinating overall inventory to meet customer demand. Meet overall Ryder market share by successfully executing the sales and marketing initiatives. Maintain compliance with company, local, state, federal, and other regulatory agencies. Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet. Reconcile all customer concerns, issues, disputes in order to maintain the ongoing relationship. Clearly articulate Ryder's product and service offerings.

Assisted with marketing and product launches.Engaged in local partnerships and community involvement planning.Reviewed and processed vehicle incentive claims.Customer Relationship Management.Generated Business Objective Plan reports for District Sales Managers.Worked directly with the Regional Marketing Manager and various Marketing Agencies.Maintained detailed communication with dealerships and corporate headquarters.

Established extensive customer rapport.Relationship-based selling of special order products and services.Demonstrated features and benefits of any product, which complimented the sale.Created product and promotional displays.Conducted product and service demonstrations.Consistently stayed abreast of products and services through training.Level II certified with millwork product knowledge.Constantly exceeded sales expectations and quotas.

Sold custom order products.Received customer focus awards for delivering superior customer service.Promoted from Hardware Associate to Millwork Sales Associate.Consistently met or exceeded sales goals.Always stayed up to date with weekly and monthly product promotions.