As the Operations & Technology Manager - National at Roar Communications Inc., I drive the success of national operations and technology projects. I ensure efficient workflows both remotely and on-site, oversee team performance, and align our initiatives with the company’s strategic goals. By managing diverse teams across Canada and traveling to various markets, I foster collaboration and innovation while safeguarding confidential information and intellectual property. My leadership focuses on optimizing processes, enhancing productivity, and delivering results that contribute to our company's growth and success.

Lead account management at Alpha Omega, overseeing both new and existing accounts. As the face of the company, I actively engage in communications and events, representing our brand with professionalism. Known for being proactive and inquisitive within the sales team, I specialize in identifying growth opportunities for clients, often anticipating needs before they're expressed. My focus is on ensuring seamless coordination between clients and our production and installation teams, guaranteeing that client needs are not just met but exceeded.

National Salesperson of the Year award recipient. Help customers find the ideal signage solutions for their business. Clearly communicate the needs of our customers to production staff and ensure that projects are completed on time. Add any customer data into the CRM to properly track and provide estimates, invoices and proofs. Deliver exceptional service and experience to the customers and brands we work with.

Product photography for the jewelry, CPG and commercial markets.

Providing clients and industry with easy access to digital signage management and installation. We pride ourselves on being able to cater to the needs of all sizes of budgets and projects. Clients will find that Real-Time Signs, through careful consultation and planning, can deliver exactly what they are looking for in the digital age of signage.

Guide a team in implementing a new set of procedures to help elevate the quality of production. Hire new staff to meet the growing demand of the company. Set daily and monthly expectations for operations within the company. Assist in any area deemed necessary to complete a signage project.

Lead a group of graphics applicators and digital print producers in the production of millions of dollars of graphic material, from banners and cut vinyl to wallpaper and vinyl wall murals. Organize and communicate with the team the various projects, work orders and details in order to meet deadlines.Oversee the purchasing of materials for our division. Liaise with vendors in order to get quality material at fair price and on time. Advise to interior sales and coordinating staff proper materials for application and usage. Advise designers on proper file preparation and educate in order to improve process and organization. Operate a number of printers and plotters to produce graphics and signage at Kwik Signs. Perform pre-press & pre-production tasks as needed in order to ensure proper printing. Colour match graphics and prints for some of the largest brands across Canada. Cut vinyl and run plotters as needed. Perform regular daily and weekly maintenance on a Gandy Dominator, Gandy Jeti, Roland XF-640, Mimaki JV33-160, HP Scitex FB500 and HP Latex 1500.

Work with staff to design, print and fabricate Signs, Hoardings, Banners and more. Manage social media channels and interactions. Maintain the company website. Operate and maintain large format printers. Operating plotter – cutting, weeding, masking as required.

Work directly or in coordination with sales staff, to connect with clients and create strong layouts, sales materials and web assets for national brands such as Church & Dwight, Websaver.ca, Danone, Bosch and more. Operate digital presses to create and output high quality printed material for large coupon distributors. Client contact and website creation for trojanvibrations.ca. Program and script print production streams through Planet Press for print on demand. Database scripting, creation, and maintenance through Microsoft Access.

Supervise a staff of customer service response representatives as well as handle escalated French or English consumer calls.