Arthur Stephens Email and Phone Number
Arthur Stephens work email
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Arthur Stephens personal email
I am a motivated, skilled, and experienced professional currently working in the Solutions Architecture organization at Zayo Group with over three years of experience in the telecommunications industry. Through my larger work experience I have found I excel at problem solving and collaborating with different groups to reach a solution to the work at hand for any team or customer. My knowledge and background includes working on domestic and global network design, presales solutions, pricing optimization, VOIP and LTE data collection, GIS applications, customer service and employee training. Outside of work I enjoy my time in Denver, CO exploring the outdoors as well as what the Mile High City has to offer. I am passionate about traveling and music, and I would consider myself a people person who is always grateful for the friends and family I have around me. I enjoy connecting with new people and coworkers alike, lets connect!
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Solutions Engineer SpecialistZayo Group Mar 2024 - PresentDenver, Colorado, United States -
Technical Solutions Analyst - Solutions EngineeringZayo Group May 2022 - Mar 2024Denver, Colorado, United States- Provide the Solutions Architecture organization with operational support, producing and vetting KMZs, and pricing out design solutions to deliver to the customer. - Create customer-specific network solutions designed to best meet the customer’s business applications. Including but not limited to: Diverse Metro and Long-haul Dark Fiber, 10G, 10G and 400G Wavelength solutions, Ethernet Services, and North American and Global Reach IP DIA.- Provide customers with solutions based… Show more - Provide the Solutions Architecture organization with operational support, producing and vetting KMZs, and pricing out design solutions to deliver to the customer. - Create customer-specific network solutions designed to best meet the customer’s business applications. Including but not limited to: Diverse Metro and Long-haul Dark Fiber, 10G, 10G and 400G Wavelength solutions, Ethernet Services, and North American and Global Reach IP DIA.- Provide customers with solutions based upon the most up-to-date network landscape and emerging technologies in telecom to assist Zayo in remaining competitive in the marketplace.- Onboard, train, and mentor new hires to foster a knowledgeable, collaborative, and positive team best equipped to face the daily challenges of the role, including onboarding contractor roles with a vendor to assist with production for the organization. Show less -
Network Test Analyst/Data Collection SpecialistRjm Wireless Consulting Svcs Apr 2020 - Apr 2022Wexford, Pennsylvania, United States- Responsible for measuring, surveying, and compiling wireless, LTE, UE, FirstNet, and other coverage data reports across Colorado and neighboring western states for different vendors and partners, including AT&T, Verizon, and T-Mobile.- Working remotely with different vendors on a daily basis on high urgency data collection and test requests in a variable work environment. -
Investor Service SpecalistJanus Henderson Investors U.S. Jan 2020 - Apr 2020- Provide exceptional customer service within our call center by applying industry, legal and company knowledge to meet investors’ needs, fielding up to 40+ calls and requests daily.- Answer account questions, process purchases, redemptions, exchanges and other account transactions over the phone with vendors and customers. -
Office AdministrationEog Resources Mar 2019 - Oct 2019- Responsible for taking, completing and delegating over 25 daily customer service tickets in Asana for large six story office with Office Management team.- Ordering and restocking of supplies for building, first line of contact for help desk for general service. -
Land Data AdministratorSm Energy Company Mar 2018 - Mar 2019- Directed offloading of 1000+ digital and physical land lease legal files for company divestiture of property and leases in North Dakota.- Direct customer service with legal land issues for contracts and leases, resolved address and payment issues between company and owners. -
Technicial Service RepresentativeTsys Jun 2017 - Mar 2018Broomfield, Colorado- Provide exceptional technical and financial account help desk support for client merchants, partners and sales teams in the acquisition banking industry via inbound support center, taking 40-60 requests a day.- Analyzed quantitative data and formulated financial reports for clients and sales teams in Excel and HelpTrak.- Chosen from select group for accelerated technical training on new Verifone wireless terminal rollout due to high performance.
Arthur Stephens Education Details
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Economics -
Programming Certificate -
Natural Resource Management
Frequently Asked Questions about Arthur Stephens
What company does Arthur Stephens work for?
Arthur Stephens works for Zayo Group
What is Arthur Stephens's role at the current company?
Arthur Stephens's current role is Solutions Engineer Specialist at Zayo Group.
What is Arthur Stephens's email address?
Arthur Stephens's email address is ar****@****ayo.com
What schools did Arthur Stephens attend?
Arthur Stephens attended Colorado State University, Front Range Community College, Colorado State University.
Who are Arthur Stephens's colleagues?
Arthur Stephens's colleagues are Kayla Martin-Palmas, Blake Anderson, Nancy Hahn, Suzanne Mcrae, Jamie Lefkovics, Andrew Guerrero, Kent Poulson.
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