As Chief External Affairs Officer, I am responsible for shaping the overall experience for customers and team members. With a broad landscape to influence, I oversee diversity, equity and inclusion, interpreter services, relations giving through our company.

- Successfully led multiple SAP projects across diverse industries, including manufacturing, retail, logistics, and finance, achieving significant cost savings and productivity gains.- Collaborated with cross-functional teams to design and implement tailored SAP solutions, aligning IT capabilities with business goals.- Delivered strategic insights and recommendations to senior management, driving informed decision-making and continuous improvement.- Recognized for exceptional problem-solving skills, technical acumen, and a client-centric approach that consistently exceeds expectations.

Helping my clients to bring their ideas to life. Since I believe the best results are achieved when you bring interdisciplinary knowledge to the table, more often than not is my most important task to connect the dots between different departments, business units and knowledge siloes.

As Chief Digital Officer, my responsibilities are:- Identify digital health opportunities;- Monitor trend in health care digital transformation, vets potential partners and technical solutions and manages vendor;- Manage the digital service team;- Partner with Human Resources to recruit, hire, and retain the talent needed to meet the organizational objective.

The main duties in this position includes:- Agile method delivery using mainly scrum for every sprint.- Working with Angular.js, React.js- Web developing with HTML5, CSS3 and JavaScript web development.- Deploying and working with git, GitLab and GitHub .- Programming with PHP.- Docker for development- Using web components with Stencil.js- Using Mobx store and Redux store- Compiling assets with Webpack and Babel

Provide 1 st level support servicesAnalyse tracesInstall certificatesManage P1 and P2 issues from start to finishMaintain appropriate communications with customer for all P1, P2 and referred issuesAssist CSE level 1 engineers to troubleshoot and resolve issuesManage small support & maintenance projectsPerform customer patching and upgradesCreate and distribute customer ESOWsValidate update/upgrade processesAssist with training of CSE level 1 engineers and with the creation of training documentationProvide customer troubleshooting training