Arthur Andon Email & Phone Number

Boston, Ma, Us

Wimbledon, England, Gb

Joined the RedBlack Software team to contribute to the rebuild of their platform into an AWS Cloud SaaS product. Drove requirements for applications security, encryption, authentication, privileged access, and perimeter protection. Performed vendor selection for authentication and MFA. Coordinated 3rd party risk assessment scans and penetration testing. Developed a full suite of enterprise wide IT and Security policies. Initiated efforts to bring the company into alignment with policy based best practices.

Responsible for all aspects of trust and investment operations for the firm. Developed and implemented new processes for account opening, automated deposits, and quarterly/annual tax payment processing. Redesigned the records management/filing system. Updated operations documentation to address current workflows and procedures.

While performing multiple roles at Fiduciary Trust Company, began as a member of the founding team for this startup company. Contributed to development of the Corporate and Legal charters, strategic business plan, as well as the operating model for asset management and custody operations. As the technology and operations manager on the team, implemented all software, server, network, desktop, VOIP, and security solutions as well as all business unit reporting, new client statements, and website. In September of 2014, was elected as a member of the Board of Directors.

Boston, Massachusetts, Us

Led all aspects of information technology and operations for the company. Oversaw multiple consulting organizations and all corporate-level projects and project management activity. Managed a team of IT engineers and business/systems analysts.

Boston, Massachusetts, Us

Transformed this role to include the following duties: • Chief Information Security Officer (CISO). Was responsible for all aspects of security including cybersecurity, network, data, and office space controls.• Chairman of the Technology Steering Committee. Was responsible for policies including the Incident Response Program, Business Continuity and Disaster Recovery Plans (BCP/DR), Customer Information Security Policy (CISP), IT Risk Assessments, Audit, and the Vendor Management Program. Key Accomplishments:• Coordinated activities of multiple consulting organizations and all enterprise program/project management activity.• Managed all vendor relationship activities including the negotiation of new/renewal contracts.• Implemented the Carbonite electronic off-site backup and recovery processing for more than forty virtual servers. • Developed and implemented three new client statement designs. Accomplished this with the implementation of Metavante’s Client Statement Formatter (CSF) software. • Implemented multi-layered cyber security infrastructure including the use of Checkpoint firewalls, an Intrusion Prevention Systems (IPS), and a remote security operations center (SOC). • Defined and implemented a series of projects to update and automate the printing and mailing of client statements, trade advices, and annual accounting approval documents. • Implemented an Operations and IT Risk Assessment Program to evaluate overall risks to the organization. • Reported to the Audit Committee and Board of Directors on the status of the Risk Assessment, Audit, Cyber Security, and Business Continuity/Disaster Recovery programs. • Worked with the FTC Audit Committee to plan and execute the annual SOC report, as well as the internal and external audit program. Managed control and remediation of all audit issues. • Led buildout of more than 45,000 square feet of office space and a 1500 square foot data center in the Boston location.

Boston, Massachusetts, Us

Directly managed a team of six IT engineers and business/systems analysts. Significant accomplishments inclide:• Led the effort to upgrade the Global Plus Trust Accounting system. These upgrades led to improved operations workflow and a reduction in processing errors. • Developed requirements and implemented the HIS Markit data Warehouse. This SQL based system was a significant upgrade to our client and corporate reporting. • Implemented and performed annual testing of a fully functional Disaster Recovery program, including restoration and testing of all desktop, server, network, and cloud-based services and operations. • Lead member of committee to select and implement the outsourcing of the internal audit function. • Global Plus Trust Accounting User Group (GPUG) President 2004, 2005; Vice President, 2006.

Us

As the technology manager for the X-Press 24 ATM Network, managed 40+ IT professionals in project management, business/systems analysis, software engineering, quality control and assurance, and production support roles. Acquired and managed services of 15+ IT consultants. Managed more than thirteen vendor and outsourced relationships, including contract negotiations, performance tracking, and problem management/resolution. Developed service level agreements and managed ongoing internal relationships, including Product Management, Architecture, Technology, Network Communications, and Field Operations.

Executive Mba

Bs, Business Administration