- Built the operational structure of the business from the ground up- Created metrics for growth- Designed import and distribution logistics and methods for the entire product suite- Negotiation with shipping companies to reduce costs and increase speed of delivery- Built and implemented the website and integrated e-commerce system- Customer experience journey and optimisation- Financial accounting, forecasting and reporting- Sales and marketing strategies for… Show more - Built the operational structure of the business from the ground up- Created metrics for growth- Designed import and distribution logistics and methods for the entire product suite- Negotiation with shipping companies to reduce costs and increase speed of delivery- Built and implemented the website and integrated e-commerce system- Customer experience journey and optimisation- Financial accounting, forecasting and reporting- Sales and marketing strategies for improved conversion, social media and promotions- Reporting to directors and investors- Increased sales by 330% from Oct 2018 to Sept 2019- Introduced two new best-selling products and decreased margins at the same time- Secured over 100 new B2B resellers - Increased average sale per customer by 12%- Created sampling machines and in-store promotions and toolkits for resellers to improve in-store consideration and conversion Show less

- Implemented the new computer network, creating a synchronized IT ecosystem for: o Accounting o POS System & Online Store o Rostering System & Staff Communications- Redesigned and implemented the new e-commerce systems, syncing with inventory levels- Hired and trained a whole new team, from Store Managers to Sales associates- Launched the new Bond Street, Sydney store within Fitness First Platinum- Negotiated new leases to gain better cost savings and… Show more - Implemented the new computer network, creating a synchronized IT ecosystem for: o Accounting o POS System & Online Store o Rostering System & Staff Communications- Redesigned and implemented the new e-commerce systems, syncing with inventory levels- Hired and trained a whole new team, from Store Managers to Sales associates- Launched the new Bond Street, Sydney store within Fitness First Platinum- Negotiated new leases to gain better cost savings and tenant benefits- Created partnerships with suppliers to gain better discounts and terms- Winner of the 2017 Customer Technology Initiative by Inside Retail- Managed a team of 25+ staff across 3 stores- Achieved sales growth across all stores:- 36.6% growth above target in Bondi; - 27.8% growth above target in Town Hall; - Broke even in new Bond Street store in the first month of operations.- Introduced KPI's to the business- Managed stock logistics across stores- Managed budget and P&L across all stores- Daily, Weekly and Monthly Report back to CEO and Investors.- Developed in-store and online marketing campaigns and merchandising- Identified strategies to maximise the results of the region as a whole Show less

• Implemented the new computer network, creating a synchronised IT eco system for: o Accountingo POS System & Online Storeo Rostering System & Staff Communications• Launched new Manly store with a complete new brand• Negotiation of new leases to gain better cost savings and tenant benefits• Create partnerships with our main suppliers to gain better discounts and terms• Winner Ipoh (QVB and The Galeries) award for store of the year 2014 and 2015 in Town… Show more • Implemented the new computer network, creating a synchronised IT eco system for: o Accountingo POS System & Online Storeo Rostering System & Staff Communications• Launched new Manly store with a complete new brand• Negotiation of new leases to gain better cost savings and tenant benefits• Create partnerships with our main suppliers to gain better discounts and terms• Winner Ipoh (QVB and The Galeries) award for store of the year 2014 and 2015 in Town Hall• Winner Broadway Shopping Centre store of the year 2015• Managing a team of 25+ staff in multiple locations• Achieved sales growth across all stores:- 11% growth above target in Bankstown; - 26% growth above target in Town Hall; - 32% growth above target in Broadway; - Broke even in new Manly store after 6 weeks of operations.• Maintained #1 store position for Town Hall for past 7 years• Implemented new training program, recruitment and training across four stores• Managed stock logistics across stores• Managed budget and P&L across all stores• Report back to CEO and Executive Team and provided leadership to the Franchisee• Developed in-store and online marketing campaigns and merchandising• Identified strategies to maximise the results of the region as a whole Show less

• Ranked worldwide number #1 Expert, measured by product sales revenue and loyalty program sales• Exceeded sales targets, reaching $9.13mill for the year, 90% above KPI, contributing 26% of total store loyalty sales• Develop new staff training package for 190 Apple Specialists • Presented new business-improvement solutions to Executive Team in Australia and USA Head Office • Supervision of over 300 Specialist staff on the shop floor• Motivating and inspiring productivity… Show more • Ranked worldwide number #1 Expert, measured by product sales revenue and loyalty program sales• Exceeded sales targets, reaching $9.13mill for the year, 90% above KPI, contributing 26% of total store loyalty sales• Develop new staff training package for 190 Apple Specialists • Presented new business-improvement solutions to Executive Team in Australia and USA Head Office • Supervision of over 300 Specialist staff on the shop floor• Motivating and inspiring productivity driving higher sales• Enforcing Apple’s vision and customer service standards• Implemented new training program to increase sales of telecommunication contracts for partners including Telstra, Vodafone and Optus Show less

• Best Salesperson Award of the Year, 2007• Built strategic case to introduce Apple computers to all Dick Smith stores across New Zealand in 2007• Successfully introduced Apple computers to the marketplace through effective in-store marketing.• Over achieved sales targets • Sales of telecommunication contracts for partners including Telecom and Vodafone • Understanding of market demands• Consultation with the Head Office regarding demand for new IT products, sales and… Show more • Best Salesperson Award of the Year, 2007• Built strategic case to introduce Apple computers to all Dick Smith stores across New Zealand in 2007• Successfully introduced Apple computers to the marketplace through effective in-store marketing.• Over achieved sales targets • Sales of telecommunication contracts for partners including Telecom and Vodafone • Understanding of market demands• Consultation with the Head Office regarding demand for new IT products, sales and training needs Show less

• Development and implementation of wireless internet and security systems in Rio's waterfront area including Copacabana, Ipanema, Leblon and Barra beaches• Marketing and management for all stores• Leadership, motivation and training for all employees• Procurement and logistics for international suppliers• Ensuring a safe and healthy working environment• Provided customised IT systems for businesses including Multiplan Shopping Malls and Orla Rio • Development and… Show more • Development and implementation of wireless internet and security systems in Rio's waterfront area including Copacabana, Ipanema, Leblon and Barra beaches• Marketing and management for all stores• Leadership, motivation and training for all employees• Procurement and logistics for international suppliers• Ensuring a safe and healthy working environment• Provided customised IT systems for businesses including Multiplan Shopping Malls and Orla Rio • Development and management of e-commerce site• Ensure exceptional customer service and promotion of the VIP program• Managed budget and P&L• Initiated a 3 year partnership with Intel computers Show less

• Won contract to design uniforms for big-name companies, including Absolut Vodka and Coca Cola • Design and development of fashion label for sale in multi-brand stores and online• Management, training and career development of 3 staff• Provide marketing support to small and medium businesses • Marketing plan and solutions for businesses• Designed marketing collateral and promotional tools • Relationship management and business development

• Managed the largest Pet Shop and Veterinarian Clinic in Latin America• A Love and Care: Initiated successful loyalty program resulting in increased revenue, in 2002.• Strategic competitive analysis• Managed 26 staff supporting across 5 veterinarians • Management of budget and P&L for both veterinarian and pet shop• Marketing and sales • Supplier liaison, procurement and logistics• Developed partner relationships with brands including Purina, Royal Canin• Pet… Show more • Managed the largest Pet Shop and Veterinarian Clinic in Latin America• A Love and Care: Initiated successful loyalty program resulting in increased revenue, in 2002.• Strategic competitive analysis• Managed 26 staff supporting across 5 veterinarians • Management of budget and P&L for both veterinarian and pet shop• Marketing and sales • Supplier liaison, procurement and logistics• Developed partner relationships with brands including Purina, Royal Canin• Pet shop inventory control Show less

• Developed strategic growth Business plans• D Vitamins: Created solid partnerships with 32 major gyms in Rio in 2000. • Implemented new VIP loyalty program• Advised and managed openings of six new stores• Consistently achieved sales targets • Responsible for promotions and advertising• Developed training program for employees