-Conducts cold calling and prospecting-Attended high-level sales meetings, educated prospects on technology products, andrecommended customer solutions based on client business needs-Utilized CRM software to track client interactions, forecast sales opportunities, and generatecustomized reports for management viewing-Project Management of UI/UX Changes and communicating between design team and development of the changes-Designing Marketing materials for presentations and… Show more -Conducts cold calling and prospecting-Attended high-level sales meetings, educated prospects on technology products, andrecommended customer solutions based on client business needs-Utilized CRM software to track client interactions, forecast sales opportunities, and generatecustomized reports for management viewing-Project Management of UI/UX Changes and communicating between design team and development of the changes-Designing Marketing materials for presentations and advertising Show less

-Handled full cycle sales processes from prospecting to closing deals, and managed accounts post-signature to ensure ongoing customer satisfaction and retention.-Achieved an average deal closing time of 90 to 180 days, with an average deal size of $7,500, primarily working with local government agencies and municipalities, and maintained a 59% close rate following the demo stage.-Increased customer base by over 66% in three years, consistently surpassing annual sales quotas by… Show more -Handled full cycle sales processes from prospecting to closing deals, and managed accounts post-signature to ensure ongoing customer satisfaction and retention.-Achieved an average deal closing time of 90 to 180 days, with an average deal size of $7,500, primarily working with local government agencies and municipalities, and maintained a 59% close rate following the demo stage.-Increased customer base by over 66% in three years, consistently surpassing annual sales quotas by successfully managing a combination of new business acquisition and account retention.-Strategically upsold advanced solutions to existing clients, implementing phased rollouts that significantly boosted company revenue.-Proactively identified and resolved customer training challenges, delivering tailored training programs that enhanced customer satisfaction and product utilization.-Worked closely with customer support, training, and product teams to deliver a seamless customer service experience, resulting in improved customer retention rates.-Conducted thorough evaluations of client business needs to recommend suitable product lines, collaborating with the product development team to create new value-added services.-Cultivated long-term relationships with clients, engaging with key stakeholders to ensure product alignment with business objectives and identifying opportunities to drive customer success.-Represented the company at industry events and conferences, networking with potential clients and enhancing the visibility of the company’s products and services. Show less

-Managed a team of about 12+ sales consultants -In 2018, led team to be the 2nd Most Profitable Mobile Department in District-Managed inventory through stock counts on regular basis-Supported team in the front lines, with side-by-side selling to ensure we achieve financial results-Created a sales culture focused on driving profitability and world class customer service-Created an environment of growth opportunities for associates-Handled 1 on 1 Monthly Growth… Show more -Managed a team of about 12+ sales consultants -In 2018, led team to be the 2nd Most Profitable Mobile Department in District-Managed inventory through stock counts on regular basis-Supported team in the front lines, with side-by-side selling to ensure we achieve financial results-Created a sales culture focused on driving profitability and world class customer service-Created an environment of growth opportunities for associates-Handled 1 on 1 Monthly Growth Conversations to ensure proper employee engagement-Handled scheduling and managing labor for all team members-Managed all aspects of the business when Direct Manager took Leave of Absence Show less

As a Apple Specialist, I represent the Apple brand for my Best Buy store. It is my responsibility to promote the brand and assist clients in finding the best solution for them within the Apple brand or elsewhere. I also coach and teach the sales team more about the Apple brand, products and services so as to give our clients the most knowledgeable associates even when I am not available to assist. I also manage and understand how well the products are selling in comparison to other Best Buy… Show more As a Apple Specialist, I represent the Apple brand for my Best Buy store. It is my responsibility to promote the brand and assist clients in finding the best solution for them within the Apple brand or elsewhere. I also coach and teach the sales team more about the Apple brand, products and services so as to give our clients the most knowledgeable associates even when I am not available to assist. I also manage and understand how well the products are selling in comparison to other Best Buy locations and compete to improve the figures. Show less

As a Sales Associate, my job is to focus on providing a complete solution to the customer depending on their needs. Following the sales process I was taught in college as well as through my training while at Best Buy, I have been recognized as a consistent top performer for my department.