Arthur Bucas Email & Phone Number

Amsterdam Area, Netherlands

Examples of responsibilities: ▪ Responsible for managing delivery and projects at complex clients, especially during critical stages of solutioning, ensuring successful project execution and excellence in delivery.▪ Known as the go-to person for handling projects in crisis situations, utilizing strengths, experience, and composure to quickly bring projects back on track.▪ Leading the execution of innovative and pioneering projects at the cutting edge of solutioning, while building the necessary skills, processes, methods, and accelerators to ensure success in current and future deliveries.▪ Actively involved in developing the skills of the team to enhance their performance and capabilities in project delivery.▪ Dedicated to delivering client success, both before and during project engagement, ensuring positive outcomes and client satisfaction.▪ Demonstrates strong leadership skills in effectively leading and guiding teams.Current Role▪ Current: Delivery Excellence Leader focused on WW standards, processes, methods, and toolsPrevious Roles/ProjectsAvailable on request

Fourways - Gauteng - South Africa

Examples of responsibilities:▪ Acting as a Subject Matter Expert (SME) and act as a thought leader through experience, training, research of best practices and market developments.▪ Documenting and communicating industry and technology trends, remaining up to date with thought leadership providers.▪ Designing and developing solutions for large and complex engagements, while also representing the company at conferences and contributing to publications.▪ Overseeing project management aspects with Delivery Excellence principles, such as scope, costs, risks, resources, quality, and stakeholders to ensure successful and timely project delivery.▪ Formalizing standard methodologies and participating in Practice strategies and best practices, collaborating with Service Offering Leads.▪ Establishing and managing Practice activities, including formulating, and maintaining the Practice strategy and facilitating monthly Practice meetings.▪ Providing guidance and knowledge transfer to Practice members, coaching for performance, and supporting career development for talent retention.▪ Contributing to business development, sales activities, and proposals, while ensuring standardized and customized proposal materials.▪ Ensuring internal capability through methodology training and development, both from internal and external sources.Previous roles and projects available on request

Examples of responsibilities:▪ Predominantly accountable for premier management technology consulting services such as social platform enhancement and marketing, management consulting and bespoke custom development.▪ Delivering IT outsourcing services, IT thought leadership in addition to Green IT consulting and business analysis and project management.▪ Consulting on the Application Life Cycle, Software Asset Management and the Call Centre and Help Desk Services.▪ Managed and Maintained Microsoft License Agreements and Service Level Agreements.▪ Application and Web Hosting, in addition to IT procurement, Vendors Management and Enterprise Content Management Solutions.

Examples of responsibilities:▪ Responsible and accountable for the application functioning and availability of the Enterprise-Wide Business Applications in order to assure successful and precise information to the decision makers for instance on-time billing to clients | the use of Web applications by external clients for contracts | calculating tax | the tracking of company finances | the evaluating of employee competencies etc.▪ Authority over the Service Delivery of critical business solutions and allied to the Statement of Service Agreement [SOSA] as demarcated between Group Information Services and the firm [Deloitte Southern Africa] | the leveraging of the applications aimed at adding value | augmentations to the Enterprise Applications whilst ensuring that user necessities are met by the solutions implemented within the Enterprise Wide Applications | the security of the firm’s data and information [execution of fixes and patch releases] | the core database systems [current DBMS on SQL2005] | monthly Dashboard informing stakeholders informed [performance against targets | challenges | achievements].▪ Completely responsible for user networking at Key User and System Owner level | compliance to applicable policies | guidelines | acts | procedures] appropriate to the firm and IT | frequently [quarterly] gauge client satisfaction | determine and control the division’s budget and real expenditure | IT strategic and business planning [information | data | Application Architectures] | input into Project Charters and Project Steering committees specifically on applications | data security and recovery and integrity from a database perspective.▪ Applications used: HR [PeopleSoft HCM and SAP] | Financial [PeopleSoft FIN and SAP] | time sheet management system [CABS and SAP] | Business Intelligence [BI] [MS SQL 2005 | Qlikview] | Global Web |

…Technical & Sales Manager - Exsol (Aug ‘01 – Jan ‘03) ….Technical Manager – Exsol (May ‘00 – Sep ‘01)…..Technical, Project & Development Manager – Exsol (Jan ‘99 – April ‘00)……Technical Manager – Exsol (Jan ‘98 – Dec ‘98)…….Technical Support Engineer – Exsol (Feb ‘97 – Dec ‘97)

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