Arthur Canedo Email & Phone Number

Coquitlam, BC, CA

Vancouver, British Columbia, Canada

• Serve as a central contact for Co-op employers and students.
• Manage Co-op processes, including job approvals and applications.
• Assist with interviews, offers, and unsuccessful searches.
• Handle Co-op program activities and communications.
• Maintain student records and monitor progress.
• Post and support Co-op job opportunities.

Coquitlam

• Guided international students through college application processes, ensuring compliance with admission requirements and facilitating successful admissions.
• Developed marketing materials to attract and retain students, leveraging creative design and strategic messaging to enhance recruitment efforts.
• Collaborated with financial aid offices to assist students with application verification and explore payment options, providing personalized support throughout the process.
• Managed administrative tasks, including preparing estimates, invoices, contracts, and proposals, maintaining accurate documentation and facilitating smooth client interactions.

Coquitlam, British Columbia, Canada

• Provided knowledgeable, accurate, and professional services to clients, all within regulatory requirements and guidelines.
• Proactively uncovered opportunities to match customer needs through effective communication and probing skills.
• Worked within specified performance metrics for all client communications.

British Columbia, Canada

• Prepared and reviewed customs documents with meticulous attention to detail, ensuring accuracy and compliance with regulations.
• Analyzed confidential data and effectively communicated with governmental agencies, internal departments, and clients to resolve issues and clarify missing information.
• Developed Standard Operational Procedures (SOPs) to streamline customs clearance processes and enhance operational efficiency.
• Addressed customer inquiries professionally and efficiently, resolving problems within specified timeframes to maintain high levels of client satisfaction.

Vancouver, Canada Area

• Supervised a team of customer service representatives, fostering a positive work environment and providing ongoing training and support.
• Managed inventory and implemented operational improvements, optimizing efficiency and enhancing the customer experience.
• Developed and implemented customer service policies and feedback systems, resulting in increased online reviews and improved customer satisfaction.

Goiânia E Região, Brasil

• Managed a portfolio of clients, cultivating relationships and providing personalized financial solutions to meet their needs.
• Conducted cold calls to generate leads and expand client base, leveraging persuasive communication and market knowledge.
• Facilitated loan agreements and account openings, ensuring compliance with regulatory requirements and maintaining accurate records.

Goiânia Area, Brazil

• Checked and issued over 50 loan agreements daily
• Responsible for opening bank accounts
• Responded to customer inquiries, sent sales information, and filed bank documents

Goiânia E Região, Brasil

• Responsible for double-checking documents
• Provided support for managers and performed daily operational routines
• Solved bill payment problems for customers

Video Production And Editing, Communication And Media Studies

Certificate

Sustainable Employment & Environmental Directions Youth Employment Program (Seed)

Bachelors Of Business Administration, Business

Certificate, Business Administration And Management, General

Management Development