Pulse Advisors - AI-Powered CX and SaaS AdvisoryPulse Advisors is a technology platform provider designed to simplify your procurement process.Our AI-driven platform leverages advanced conversational and generative learning models, and AI agents to streamline complex business and technical processes.Core Capabilities:- CX LLM Scale-out: Expanding language models to enhance customer experiences- IVA AI Agent Integration: Integrating intelligent virtual agents into business operations- Custom Solutions: Tailored offerings for specific industry needs- Examples: Agent Assist, AI reporting, Quality Management, Work-Flow ManagementAI Agents Features:- Intent Identification: 90% accuracy in determining customer inquiry meaning- Sentiment Analysis: Detecting customer emotions- Personalized Responses: Based on customer history and preferences- Task Automation: Handling routine queries- Adaptive Learning: Continuous performance improvement through machine learningTechnology Advisory Services:- Vendor Network: Access to 300+ cloud-based solution providers- Technical Expertise: 80+ skilled engineers- Strategic Recommendations: Tailored technology adoption guidance

Technical Sales Leader, responsible for architecture, design, and product selection for Data Center solutions.Account Management responsible for direct sales, channel relationships, and technology partners for Enterprise software driven cloud data centers. SE Team lead responsible for career growth, thought leadership, and team management.https://www.arista.com

As a Pre-Sales Systems Engineer/Architect at Brocade Networks, I specialized in designing and implementing advanced network solutions for campus and data center environments. My focus is on providing scalable, reliable, and secure network infrastructure. My responsibilities include:-Technical Consulting: Assessing customer needs, designing network architectures, and providing technical guidance.-Product Demonstrations: Showcasing the capabilities of Brocade's routing and switching solutions through engaging presentations and demos.-Pre-Sales Support: Developing technical proposals, responding to RFPs/RFQs, and collaborating with the sales team.-Customer Engagement: Building strong relationships, addressing technical inquiries, and ensuring customer satisfaction.-Staying Updated: Keeping abreast of industry trends and emerging technologies to offer innovative solutions.I am passionate about helping organizations optimize their network infrastructure and achieve their business objectives.*Brocade Certified Ethernet Fabric Professional - BCEFP*Brocade Certified Ethernet Fabric Engineer - BCEFE*Brocade Certified Network Professional - BCNP*Brocade Certified Network Engineer - BCNE*Brocade Certified vRouter Engineer - BCVRE•VMware Technical Solutions Professional- VTSP vSphere 6-OpenStack-OpenDaylight-OpenFlow-Orchestration-VXLAN-NSX-Ethernet Fabric-HFT Switching-DataCenter-HPC-Virtualization-VMware-ToR/EoR-Clustering-Network Mgmt.-Consulting-Design-Sales-SDN (Software defined networking)-NFV (Network Functions Virtualization)-Virtual Fabrics-TRILL

Mobility solutions pre-sales engineer for Dallas/Ft Worth - North Texas region.• Assess business and technical requirements for secure enterprise wireless mobility solutions.• Product and services recommendations based upon needs assessment and best practices. • Competitive technical solution positioning, driving increased market share within the region.• Identity Services ~ Multi-vendor BYOD solutions.• Integration and Installation of Aruba Enterprise Wireless LAN solutions within customer environments.• Stateful Firewall configuration and user defined role based access controls.• Radius/TACACS policies.• Post-sales support and troubleshooting to resolve technical and client-controller issues with TAC support. • Partner mentoring and training.

Sales account executive driving architectural solution sales relevant to business requirements.• Ranked 1st nationwide out of 45 regions for focused solution revenue attainment. (Segment Leader)• Ranked 3rd nationwide out of 45 regions in leveraging 0% financing to advance the sales revenue.• Impact net new business for North TX Commercial segment• Introduce and generate demand for net new product solutions• Establish, enable, and support 37 net new Channel Partners

*Cisco Wall of Fame - Systems Engineers*Systems Engineer of the South Area - 2010*Transition to Sales ExecutivePre-sales systems engineering and solutions consulting driving top line revenue in excess of 142% of our year over year quota objectives. Leading with best of class Cisco based ASA Security, Unified Communications - Call Manager, Wireless LAN Controller, Core Route/Switch and Unified Fabric HPC Data Center solutions, while understanding the business drivers related to the cost justification for delivering the end design. Was instrumental in developing a unified wireless products and services demo platform and sales related SPIFF program for pre-sales SE’s to showcase in other operational areas to support sales initiatives and increase wireless/mobility advanced technology attach rate. Wireless, Security and Digital Media SME expert within my appointed region, but also tasked with solution creation of advanced voice, data center, network mgmt, routing and switching platforms. Perform EBC presentations for regional account teams to facilitate partner eco-system lead sales initiatives.

Investor.

Serving as an engineering, technical and business process expert across Verizon’s entire global solutions portfolio to client's senior level IT and business executives. Focused on the development of the client's business plan by understanding and reviewing current business issues/objectives and translating them into solution/business requirements.• Review and analyze current technology infrastructure and it’s ability to support strategic corporate objectives• Identify and propose specific strategies, initiatives and remedies necessary to align technology infrastructure with corporate objectives• Support development of business drivers, business case and high level program implementation plan• Develop solution architecture using combination of Verizon services and third party suppliers to produce end to end customer solution• Coordinate efforts across Verizon support/product specialist organizations to ensure overall integrity and consistency of final proposed solution• Serve as a subject matter expert on operationalization of IT and system integration to include ROI/TCO understanding• Share knowledge and experience to enhance the technical capabilities of peers and build prospective opportunities

Assist regional sales team as a consultancy support pre-sales technical resource utilizing my engineering skills and experience to facilitate the end product. Design telecommunications networks consisting of multiple nodes and multi-protocol environments on a global platform; including a wide array of professional services tailored to meet the customer’s requirements. Pre/Post sales support includes assistance with the creation of proposals for RFP/RFQs; visiting customer sites to identify requirements, presentations, installation and maintenance, as well as carrier and vendor management and control.Supported Global Multi-National accounts: Schlumberger, Halliburton, Shell, Exxon-Mobil, Oxy Petroleum, Solvay Pharmaceuticals, Compaq/HP, National Oilwell, BHP-Billiton, Nokia, J.C. Penney, Global SantaFe, BrenntagAG, Baker-Hughes, Dell, Chevron-Texaco, YUM! Brands , MaryKay Cosmetics, Wrigley Inc., Manpower Inc., VeritasDGC.

Technical manager of system integration/consulting company. Maintained strategic partner alliances with Southwestern Bell Internet Services, Cisco, HP, Microsoft, Intel, Novell, Computer Associates and various other small partners. Coordinated field engineer schedules and established and maintained mentoring/training programs based on bonus incentives. Pre-sales technical/design consulting and on-site implementation/installation project management.