Executive Sales Assistant
CurrentIn my role at Southwest Antennas, I manage and streamline the sales process from start to finish, ensuring an exceptional customer experience. I collaborate with sales, marketing, engineering, and production teams to align on goals, meet deadlines, and deliver innovative solutions. I specialize in understanding customer needs and use cases, recommending products that help them achieve their objectives. By leveraging my technical aptitude, I communicate complex requirements clearly to both customers and internal teams. My responsibilities include overseeing CRM and ERP systems, tracking sales metrics, and reporting on bookings, billings, and backlogs to drive data-informed decisions. I also play a key role in identifying process improvements, enhancing customer engagement, and supporting cost model creation. With a proactive and detail-oriented approach, I aim to bridge the gap between customer expectations and technical capabilities while maintaining efficiency and fostering positive relationships.