• Instrumental in designing and developing suite of rating tools (NGRT) used for modeling, calibrating, and launching updated auto, home, and specialty products. Independently build tools using holistic framework to support all products across both the Liberty Mutual and Safeco platforms - now utilized enterprise-wide• Expand NGRT to run and support dislocation and calibration displays, manual rating tool, hand-off files for IT revisions, and revision management software• Construct… Show more • Instrumental in designing and developing suite of rating tools (NGRT) used for modeling, calibrating, and launching updated auto, home, and specialty products. Independently build tools using holistic framework to support all products across both the Liberty Mutual and Safeco platforms - now utilized enterprise-wide• Expand NGRT to run and support dislocation and calibration displays, manual rating tool, hand-off files for IT revisions, and revision management software• Construct software architecture and lead code reviews in continued enhancement of tool suite• Code, enhance, and maintain bottom-up rating auto launch tool which has rated $2B+ in premium, imperative in the dislocation, calibration, and launch of new auto product in 40+ states• Established as instrumental resource and class plan expert for both current and legacy auto programs; Provide insight and consultation to myriad of groups, including Product Implementation, Modeling, and State Solutions Show less

• Managed $280M personal insurance portfolio by developing business plans, modeling and evaluating performance, and implementing product and pricing changes to meet growth and profitability goals in a fast-paced, high-volume environment• Conducted advanced SAS data analysis to identify trends and present recommended actions while highlighting meaningful risks and opportunities• Planned and launched new pricing programs for auto and home products; developed new dislocation and… Show more • Managed $280M personal insurance portfolio by developing business plans, modeling and evaluating performance, and implementing product and pricing changes to meet growth and profitability goals in a fast-paced, high-volume environment• Conducted advanced SAS data analysis to identify trends and present recommended actions while highlighting meaningful risks and opportunities• Planned and launched new pricing programs for auto and home products; developed new dislocation and off-balance tools to predict impact of proposed changes; worked closely with R&D to provide iterative impact analysis of segmentation selects• Regularly presented clear and succinct proposals for action and implementation strategies to executive leadership across multiple departments• Understood complex, specialized, and granular data from a myriad of sources and developed complex SQL queries to complete analysis and formulate business decisions; organized and presented information in a concise and digestible format Show less

• Provided exceptional insight and analysis to a myriad of Product Managers and Directors; established and often utilized resource by leadership and peers for business intelligence, programming, and analytical skills• Implemented strategies, projects and procedures that focus on growth and profitability, such as development of new product for listed driver only product• Subject matter expert on data retrieval and report design for the Nationwide nonstandard auto product department;… Show more • Provided exceptional insight and analysis to a myriad of Product Managers and Directors; established and often utilized resource by leadership and peers for business intelligence, programming, and analytical skills• Implemented strategies, projects and procedures that focus on growth and profitability, such as development of new product for listed driver only product• Subject matter expert on data retrieval and report design for the Nationwide nonstandard auto product department; responsible for a multitude of ad-hoc and scheduled reports that clearly and concisely detail pertinent information• Provided data analytics and business intelligence while working closely with product managers and pricing partners for rate revision implementations and factor selections• Utilized regularly on IT projects for knowledge on systems and underlying logic; including the creation of business and solution requirement documentation; these requests were often outside of the roles of which I had been formally assigned• Key member of the SAS users group, assisting in the education and implementation of new analytical tools, many of which were then employed enterprise wide• Collaborated across departments to ensure proper implementation of business processes and procedures guaranteeing state compliance; participated in market conduct reviews to determine current state and to develop future compliance Show less

• Collaborated with Commercial Product Management to identify and report areas of concern such as falsified garaging zip codes and misclassified vehicle classes; developed SQL reports to highlight and showcase areas of interest, implementing new underwriting rules and guidelines as a result• Acted as liaison between agents and product management• Developed in-depth knowledge of systems/procedures and their impact on business at a granular level• Fostered relationships with agents… Show more • Collaborated with Commercial Product Management to identify and report areas of concern such as falsified garaging zip codes and misclassified vehicle classes; developed SQL reports to highlight and showcase areas of interest, implementing new underwriting rules and guidelines as a result• Acted as liaison between agents and product management• Developed in-depth knowledge of systems/procedures and their impact on business at a granular level• Fostered relationships with agents through daily contact and support; became a trusted and oft-requested contact for our largest and most important agents Show less

• Assisted in development of new underwriting rules and restrictions across myriad of insurance products including auto, homeowners, and business owners products• Improved guidelines and rate revision documentation for easier comprehension among agents and business partners• Worked closely with independent and exclusive agents to foster understanding of our book of business and opportunity for future growth; trust and communication built with agency contacts allowed smoother… Show more • Assisted in development of new underwriting rules and restrictions across myriad of insurance products including auto, homeowners, and business owners products• Improved guidelines and rate revision documentation for easier comprehension among agents and business partners• Worked closely with independent and exclusive agents to foster understanding of our book of business and opportunity for future growth; trust and communication built with agency contacts allowed smoother implementation of restrictions and rule changes Show less

• Established strong understanding of industry best practices and procedures, including valuable insight to customer and agent experience