Arthur Ribeiro Email & Phone Number

Belo Horizonte, Minas Gerais, Brasil

As an intern at Sete, I support the IT team with a primary focus on asset management and service desk operations. - Administration of Microsoft 365 (Exchange, SharePoint, Intune, Teams, and OneDrive); - Windows and Android asset management using Microsoft Intune (Autopilot, MDM, and MAM); - Identity management in Active Directory (ADDS) in a hybrid environment with Entra ID; - User support and assistance via the service desk system; - Interface with suppliers and contact with N3 support for incident resolution; - Registration and maintenance of the service portfolio on the service desk platform; - Execution of governance activities, including payment control and administrative management.

Belo Horizonte, Minas Gerais, Brasil

I was an intern at Sete through the Ramacrisna Institute. - Managed Windows and Android assets using Microsoft Intune (Autopilot, MDM, MAM); - Provided user support via the service desk system.