- Opportunity assessment, solution design, requirements documentation, & backlog management supporting NM's Robotic Process Automation (RPA) program.- Define & improve best practices related to the identification and implementation of automation solutions.

Benefits Value Stream Lean / Agile Coach -Key Responsibilities:Leads projects and process improvement efforts across multiple operational teams at Northwestern Mutual. Partners with executive staff to influence, coach, and mentor individuals at various levels in the organization to achieve results and promote and sustain a process improvement culture.Benefits Value Stream Robotic Process Automation Lead - Key responsibilities:Partner with business leaders and subject matter experts to understand the end to end process while identifying any automation blockers and the suitability of the process for automation.Calculate automation % and FTE benefit and build effort estimatesPresent summary of findings to the client and walk them through to-be design of the automated process.Works closely with development team to ensure requirements are accurately mapped and suitable for development.

Leads lean-six sigma projects and process improvement efforts across multiple operational teams at Northwestern Mutual. Partners with executive staff to influence, coach, and mentor individuals at various levels in the organization to achieve results and promote and sustain a process improvement culture. Lead Coach on team that developed and delivered the Lean Management system for Tech Ops value stream

Creates and manages daily production plan and the assignment of casework in order to track the portfolio change team's ability to meet customer demand. Fosters an environment of continuous learning and improvement, empowering others to identify and respond to areas of opportunity within the current production process.

The PC/LAN Contact is the first level support for PC/LAN issues when they arise. Focal point for troubleshooting problems in the client area.

Responsible for handling complex and unique inquires escalated from other representatives. Recommends best practices based on strong knowledge and excellent analytical skills. Independently seeks, investigates and implements process improvements. Focus on maintaining, delivering, and assisting in designing technical and soft skill training for new and experienced employees for both initial and ongoing training.

Processes policy change paperwork for complex changes including but not limited to: plan changes, amount increases/reductions, additional benefit attachments and terminations, change in policy date, CompLife changes, and Unscheduled TIB increases as a result of term conversion or APB election. Underwrites policy change requests. Support financial representatives and field staff by answering questions regarding in-force policy changes.Offers field staff with solutions to keep contracts in force as well as presents opportunities for potential policy growth.

Responsible for circuit development, accounts management, PCB design, Parts Sourcing, Production, and Marketing.

Tailored Effects (TFX) sprung out of a successful Kickstarter campaign with 100% of profits contributing towards an international adoption. Moving forward from the campaign TFX has now transitioned into it's own entity. TFX holds to the relentless pursuit of end-user-inspired innovation, building the highest quality products available with the artist in mind along every step of the way. I am a founding member and I am responsible for circuit design, PCB design, production, and marketing.

AAA membership and insurance professional specializing in providing service and insurance solutions tailored to meet a clients needs. These membership and insurance products / services are provided by AAA and its affiliated insurance companies.

Customize insurance packages to suit individual customers, covering a variety of risks.Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.Develop marketing strategies to compete with other individuals or companies who sell insurance.Perform administrative tasks, such as maintaining records and handling policy renewals.

Discuss assigned duties with classroom teachers in order to coordinate instructional efforts.Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.Tutor and assist children individually or in small groups in order to help them master assignments and to reinforce learning concepts presented by teachers.