Arthur Marques Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

- Prepared classic and custom cocktails with precision, ensuring quality and consistency while creating a welcoming atmosphere that encouraged guest loyalty.- Accurately managed bar inventory by tracking stock levels and placing orders as needed, keeping the bar fully stocked and organized.- Leveraged extensive knowledge of wines, spirits, and cocktails to make tailored recommendations, enhancing the guest experience and meeting individual preferences.- Demonstrated efficiency and accuracy during high-volume periods, quickly meeting customer demands and maintaining high service standards.- Collaborated effectively with kitchen and front-of-house teams, ensuring seamless service flow, and handled customer concerns professionally to maintain a positive environment.

Toronto, Ontário, Canadá

- Bar supplies are efficiently managed to ensure smooth operations during busy periods, with everything kept well-organized.- Garnishes and ingredients are carefully prepared, supporting the quick and accurate creation of cocktails.- The bar is kept clean and orderly, ensuring a hygienic and welcoming space for guests.- Drinks are measured and poured with precision, maintaining consistent quality in every beverage.- Excellent customer service is delivered by working closely with the front-of-house team, enhancing the overall dining experience.- Various tasks, from maintaining glassware to assisting customers, are handled efficiently, contributing to the success of the establishment.

Toronto, Ontário, Canadá

- Customer service is provided by assisting patrons with menu selections, answering inquiries, and ensuring a positive dining experience, all aimed at delivering a premium customer experience.- Collaboration with kitchen staff ensures timely and accurate delivery of orders, maintaining high levels of customer satisfaction while promoting loyalty by educating customers about loyalty programs.- Guest feedback is handled and issues are resolved promptly and professionally, always striving to exceed customer expectations.- Assistance in the setup and organization of restaurant events ensures seamless operations and customer enjoyment.- Cleanliness and organization in the dining and brunching areas are maintained, contributing to a welcoming and comfortable ambiance for guests.

Toronto, Ontario, Canada

- 401,791 Accounts Reached: Through a combination of consistent posting, content optimization, and audience engagement, I increased reach by +72.5% for followers and an incredible +15,694% for non-followers. This growth was driven largely by a strong focus on Reels and video content, which saw remarkable success.- +2,416% Growth in Impressions: Our content strategy resulted in 754,081 impressions, highlighting the effectiveness of well-timed and relevant posts. This significant growth is a testament to the quality and resonance of the content produced.- 400k Reels Engagement: I identified Reels as the top-performing content type, which alone reached over 400,000 accounts. By focusing on engaging short-form video content, I was able to connect with a broader audience and maintain their interest.- +1,026% Increase in Profile Activity: Our profile received 13,024 visits, with external link taps growing by +281% and business address taps by +600%. This shows the effectiveness of call-to-action strategies and providing clear value through the content.- Top Performing Content Reaching 379k+: A post on July 4th was the top performer, reaching 379,459 accounts. Strategically timed content during key events has proven to be highly effective in capturing attention and driving engagement.- Engagement from 21,778 Accounts, 99% Non-Followers: Focusing on audience expansion, I achieved 99% engagement from non-followers, significantly increasing brand awareness. These numbers demonstrate a deep connection with new audiences, driving long-term growth.- Consistent Brand Voice: Ensured that all content maintained the camp’s brand tone and messaging. This consistency helped build a stronger community, foster positive interactions, and address inquiries efficiently, further solidifying the brand’s online presence.

Toronto, Ontario, Canada

Toronto, Ontário, Canadá

- Developed and executed comprehensive social media strategies to enhance the camp's online presence and engagement..- Created engaging content and managed various social media platforms, ensuring consistent brand messaging and tone.- Interacted with the camp community, addressing inquiries, fostering positive interactions, and building a strong online camp community.

Palhoça, Santa Catarina, Brasil

- Make technical drawings of the parts that are already manufactured and of new parts, design new lines of accessories for the factory, design representations;- Graphics of sets for the catalogue, experience the day-to-day of the factory, study the material for the application of the project, assist in choosing the best;- Generations of alternatives, research on trends and their applications, compile the architecture and design of the environment with the manufactured parts, bring;- Innovation without leaving the manufacturing axis.

Florianópolis, Santa Catarina, Brasil

- Updated the PROGRAD website, ensuring accurate and timely content management.- Provided excellent customer service both in person and over the phone, addressing inquiries and offering support.- Assisted in designing and producing layouts for graphic and informational materials, contributing to clear and engaging communications.- Created web pages for institutional programs, enhancing online visibility and accessibility.- Designed logos for programs and institutional events, aligning with branding guidelines to ensure a professional and cohesive look.

Florianópolis, Santa Catarina, Brasil

- Services for typing are examined and prepared with attention to detail, ensuring accuracy.- Data entry is efficiently handled, including texts, tables, and other necessary information.- Texts and spreadsheets are formatted to meet professional standards, while emails are received and transmitted effectively.- Microsoft Office tools such as Excel and Word are expertly utilized for creating and managing documents and spreadsheets.- Assistance is provided in managing help desk inquiries, ensuring timely support and problem resolution.- The website is supported and maintained by handling updates and troubleshooting, contributing to a seamless user experience

Florianópolis, Santa Catarina, Brasil

Florianópolis, Santa Catarina, Brasil

- Filled out forms, handled correspondences, and managed documents, ensuring efficient organization and communication.- Welcomed users of the organization’s services, providing excellent customer support and addressing inquiries professionally.- Managed revenue and accounts payable record-keeping activities, issued invoices, and prepared drafts of financial reports for consolidation by the accounting department.- Supported inventory control by entering data into systems, updated files and information databases, and assisted the human resources department by distributing vouchers.- Assisted managers with routine tasks, including responding to emails, monitoring employee attendance, preparing documents, and providing necessary information to the public.

Graduate’S Degree In Business Management, Business, Management, Marketing, And Related Support Services

Diploma Of Education, Tourism And Travel Services Management

Industrial And Product Design