Arthur Moan Email & Phone Number

Edinburgh, Scotland, United Kingdom / Manchester / London / Dubai

User Vision is a user experience consultancy that brings humanity to design. Through user research, insight and evidence-based experience product and service design, we improve the way people interact with products. We’ve delivered quality UX insight, experience design and strategy to clients across the globe since 2000. With offices in Edinburgh, London and Dubai, we help global clients provide outstanding customer experiences.We are a consultancy dedicated to improving the customer experience of our clients’ products and services, ensuring that they meet the needs of the target audiences in a way that is both usable and compelling.We create bespoke solutions based on our clients’ needs by applying services including consultancy, usability testing, user needs research, experience design, information architecture development, evaluation and training. A great user experience should be delivered through robust research into the users, how they behave and what they need. Our user experience services include Customer experience strategy, User experience design, User experience training, User research & insights, Visual design, Eye tracking, Information architecture, Mobile Usability, Usability testing and Web accessibility.

Manchester, England, United Kingdom

Axelisys are a decentralised innovation engineering firm based in the UK and Europe. We specialise in cutting edge technology and analytical models and have worked to deliver some of the fastest scalesups and most innovative tech in telecoms, FinTech, Utilities and Healthtech.

Wilmslow, England, United Kingdom

After 20 years in the digital industry as a trusted partner to the largest brands globally helping them deliver successful digital experiences, I decided to alter direction into recruitment. Now, I share my passion by helping both candidates and employers match skills and business requirement to deliver success.

Manchester, United Kingdom

OSG is a global behavioral analytics firm driving outcomes for clients through a customer-centric approach supported by leading analytical methodologies, enabling technology and world-class global resources to provide actionable insights for clients’ decision-making. Headquartered in Newtown, Pennsylvania with offices in Atlanta, Manchester (UK) and Bengaluru (India)OSG’s end-to-end analytics capabilities help you drive innovation and growth. OSG leverages ASEMAP™, our Stanford University developed proprietary behavioral analytics engine, to accurately assess what would change customer behavior and helps design experiences by understanding customer expectations, ultimately leading to superior engagement.

Representing the world’s leading Silicon Valley 'Online User Experience & Customer Insights SaaS & Services Company' as the first UK employee growing the EMEA business to 30 employees. I managed two teams in Europe across multiple locations: Professional Services delivering end to end research and analysis and the Customer Success Team supporting the technology investment our clients have made in our tools.With the growth of agile processes within web, product and application development the ability to rapidly test, measure and iterate is key to the success. UserZoom provides a flexible and sophisticated platform of measurement and analysis tools to help User and Customer Experience professionals manage a wide range of research projects and ongoing strategic measurement across the web and mobile devices.

Wilmslow, Cheshire & London

Technology innovation, outstanding customer support, value driven partnerships to deliver ROI - UserZoom is becoming the toolkit of choice for user experience and customer insight professionals globally.My role in this success story is to drive UserZoom towards the tipping point in the UK and Europe.

UserZoom is the leading SaaS company specialising in online user experience research. We help businesses optimise Online Customer Experience, providing them with a software solution to cost-effectively manage and conduct various types of studies. Our all-in-one solution allows User Experience and Online Marketing Professionals run to remote usability testing, VoC (voice of customer) studies, web development e.g. card sorting, tree testing and powerful online surveys. We also offer a Mobile solution to test iOS and Android devices. UserZoom works with Global 2000 brands such as Google, Paypal, Amazon, IBM, Betfair, ShopDirect and another 100 Enterprises across all major industries in 13 countries.

Full ownership of the Retail and Ecommerce client vertical as we expanded from usability testing into user and customer experience management and then service design.Although my role was broad in scope duties involved developing new and existing client relationships, planning, scoping and managing projects globally for companies such as Dell and Nokia. Defining product strategy. Team management and Mentoring.Foviance (now EY Seren) is Europe’s leading digital user experience consultancy and started life as a research business operating in the area of usability and user experience primarily across websites and mobile devices. Since the company started in 2001 their offering has evolved so that they now offer strategic advice about customer experience, and have significant capability in four areas that drive decision making about customer experience strategy. Those four areas are customer insight, data analytics, experience design and user research. Amongst this success is some of the largest retail clients in the UK and worldwide under the sector leadership of Arthur.

GlobalExpense is Europe’s leading expense management solution which delivers the only true end-to-end expense management service in the market today. Clients include British Airways, Renault and Fujitsu Siemens.The propiatory web based tax and VAT compliant software provides the workflow and enforcement of business rules for expense claims and offers a powerful reporting tool allowing clients to easily generate detailed management reports to assist with ongoing cost control initiatives. The result is unparalleled transparency.

Ten years experience working for the largest UK financial organisations. Ranging from retail banking with RBS through to personal lending and offshore banking in the Channel Islands with Lloyds and managing a portfolio of high networth expats for Standard Chartered Bank.