Arthur Nez Email & Phone Number

Seattle, Washington, United States

SME, and head of implementation best practices for Amperity's proprietary customer data ID resolution tool (Stitch).- Serve as the escalation point for all implementation resources working with the Stitch portion of Amperity- Write and revise implementation best practices and reference architecture patterns for ID resolution and Amperity Stitch- Design and maintain testing templates for validation of billion-row data assets- Partner with product and engineering teams on roadmap, feature design, testing, and adoption- Create training programs and run trainings for new hires and customer-side users.In addition to this I serve as the implementation design architect for Strategic Amperity accounts, specializing in complex designs of our ML / AI based ID resolution tool (Stitch) which builds an identity graph of customer records, using first party data, in a human-like why. Responsibilities in this capacity include:- Customer facing interactions: educating clients on our solution and roadmap at a stakeholder/VP level- Requirements gathering and design: Meet with client representatives and Amperity account executives to create design documents and scopes of work for new implementations.- Write and publish design best practices, audit existing implementations for correctness and adherence to best practice.- Build and validation: Configure the tenant and write unit tests and integration tests to validate configuration changes and designs. - Integration design: -- How do we publish an identity graph from Amperity to downstream users correctly? -- How do we create an immutable set of keys within an identity graph database? -- How do we enable technical and non-technical end users to make use of a graph database for the customer data needs?The majority of design work in Amperity is done using Spark SQL scripts and views, I am also responsible as an escalation point to audit and optimize Spark SQL code.

Seattle

In the first 55 employees, and one of the first 10 engineers on the implementation team.Work closely with client teams to define value points and technical requirements, and translate those into technical implementation steps and a complete Amperity architecture.Design, build, and validation. Developed unit testing and integration testing that was adopted team-wide.My superpower in this role was listening to customers, understanding what they want & need from the software, cutting through the jargon to cut to the core of the requirements, and then translating that into something we can build that works and provides value.My primary responsibilities in this role were: Technical oversight, design, and implementation of strategic accounts.Additional responsibilities: Estimating and scoping for new projects, team enablement and new hire training, development of implementation best practices.

Greater Seattle Area

In the first 55 employees, and one of the first 10 engineers on the implementation team.Developed solution designs and presentations for presales engagements. Worked with account managers to define customer value and translate that quickly into demo implementations. Worked with product and engineering teams to drive feature development while platform was still in its infancy.Primary responsibilities: Data engineering, SQL query design (Spark and Presto), API integrations, ad hoc python scripting. Key responsibility: configuration of Amperity customer ID resolution system and customer data assets in SQL databases, data ingestion and orchestration of assets from Amperity cloud to & from customer environments.

Greater Seattle Area

• Independently direct multiple, concurrent Apptio implementation projects. Work closely with customers to design cloud-hosted business intelligence solutions that address financial and operational use cases for CIO’s and CTO’s of large corporations and government agencies.• Expert at using ETL and data integration to design data warehouses that combine IT operational data (from CMDB systems) and financial data (SAP, Oracle, etc.) to perform IT service cost analysis.• Global SME for Apptio’s cloud (AWS and Azure) practice, work directly with product management teams and other consultants in the field on cloud-related initiatives and enablement.• Highly technical, visible role requiring excellent presentation skills as well as programming, troubleshooting and analysis expertise.• Primary project resource responsible for ensuring that work done addresses the client’s use case, follows Apptio best practice and meets milestones on time and on budget.• Work cross-functionally with Technical Support, Engineering and Product Management teams to provide a consistent, high quality service experience for the customer.

Help IT Operations and IT Finance teams gain transparency into their IT expenditures using the Apptio Cost Transparency application.Provide technical and strategic guidance throughout the implementation process of SaaS Business Intelligence solutions.

Greater Seattle Area

Manage configuration and technical delivery of Apptio SaaS solutions throughout the implementation process. Ongoing support of multiple, live Apptio instances. Expert in Technology Business Management methodologies and best practices. Design and implement ETL frameworks and custom data schema. Design and build of Executive Dashboard reports and other custom BI reporting experiences.

Greater Seattle Area

• Assess the financial strength of businesses using financial ratio analysis and forecasting techniques.• Evaluate the soundness of new and existing commercial loan proposals and recommend credit decisions.• Ad-hoc SQL reporting, responsible for developing and maintaining all reports used in my department.• Serve as a data warehouse SME for the commercial banking department. Produce tip sheets and provide training in Excel skills such as lookup tables, retrieving data from external sources and spreadsheet layout formatting. • Led the design of a new recordkeeping process that was adopted bank-wide and resulted in a 75% reduction in data integrity errors within three months of implementation. Met with stakeholders and provided training to analysts from other departments during implementation of this new process. • Meet with front line staff members on a daily basis to facilitate training and project status assessment.

Greater Seattle Area

• Company-wide leader (retail employees) in investment account sales for 2011.• Online banking SME.

Greater Seattle Area

• Excelled as a project assistant in a fast-moving consulting firm focused on exceeding client expectations and delivering projects ahead of schedule and under budget every time.• Prepared research and datasets for Project Managers that were used in final deliverables.• Developed new corporate website in Summer of 2009 using HTML, CSS and Javascript.

Bellingham, Washington Area

• Managed technical and creative operation of sound and lighting equipment for university sponsored concerts and events.