Art Orchel Email & Phone Number

Milwaukee, Wi

Greater Milwaukee Area

Greater Milwaukee Area

Directed workflow and schedule of technical writing and documentation platform for Global Controls Line of Business as well as created technical product documentation. • Represented literature team in Sustainable Engineering meetings to review field found problems. Assigned writers to write Field Action Update Notices as needed.• Implement DITA XML based content management system, coordinating and directing the work of multiple teams both internal and external, including professional services vendors, over the course of this multi-year project. • Coordinated documentation by working directly with technical writers and product developers in Europe and Asia, ensuring consistency with latest product documentation for translation. • Requested and directed work of contract technical writers and illustrators used to augment technical publications team for larger projects. • Maintained QuickLIT web site providing Internet access to technical literature for customers and managed production of the QuickLIT DVD. • Reviewed and edited documents, documentation schedules, and workload with technical publications team, optimizing allocation of resources and ensuring on time technically accurate information provided to field.• Determined needs and scheduled creation of documentation by worked with multiple product development teams, quality assurance and contractors. • Wrote annual reviews, determined merit increases, and created new positions as needed on the Information Development team. • Provided quality assurance testing to support for agile development of products for mobile access platform.• Developed and revised processes, documentation and training for technical writers and editor, ensuring consistency in production of technical literature product descriptions and documentation.

Served as lead writer on numerous product releases. This included writing documentation as well as directing and tracking the work of multiple technical writers. • Wrote or edited Release to Sales letters, catalog pages, application notes, and technical bulletins. • Researched and recommended software and processes for the Technical Publications team. • Designed and created online help systems.• Wrote Field Action Update Notices to inform Johnson Controls field personnel of product or documentation related issues.

Wrote and edited technical manuals, news releases, and sales literature.• Coordinated trade show participation. • Scripted, videotaped, and edited sales and training videos.

Appointed Officer-in-Charge of the Fleet Aviation Specialized Operational Training Group detachment at Naval Air Station Agana, Guam. • Received a Letter of Commendation for work in computerizing Aviation Training Aids Library. • Part of Mobile Maintenance Team which serviced and inventoried training equipment in Japan, Okinawa, and the Philippines. • Maintained and repaired transmission security devices, high powered HF transmitters and related communications electronics.

Mba, Business

Ba, English

Aa, General Studies