Arthur Luk Email & Phone Number

Hong Kong Sar

Working in a Michelin Plate awarded waffle kitchen, placing emphasis on improving food quality and customer service. Create exciting new flavors that increase sales and brand image during major holiday times such as Mid- Autumn Festival, Halloween, Lunar New Year, and Christmas. Coordinate with management to launch four new pop ups and branch locations. Implement new systems on the shop level to improve work flow and efficiency as well as product quality. Coordinate and delegate… Show more Working in a Michelin Plate awarded waffle kitchen, placing emphasis on improving food quality and customer service. Create exciting new flavors that increase sales and brand image during major holiday times such as Mid- Autumn Festival, Halloween, Lunar New Year, and Christmas. Coordinate with management to launch four new pop ups and branch locations. Implement new systems on the shop level to improve work flow and efficiency as well as product quality. Coordinate and delegate responsibilities and projects amongst the team. Show less

Hong Kong

Implemented and oversaw qigong, martial arts, and rehab training programs and student progress. Lead a class of 30+ students in key movements in daily sessions, and engaged students by alternating exercise regiment and introducing new martial art forms and training regiments. Was able to help rehabilitate students with various injuries including, but not limited to, scoliosis, frozen shoulders, and bone spurs. All students had increased strength, vitality, and improved posture.

New York City

Coordinated with customers on a regular basis to accommodate their needs and delegated responsibilities and projects amongst the team to meet daily deadlines, achieving a minimum 95% delivery and 99% pick-up rate. Increased yearly revenue by over 20% through consistent and timely service and an overall proactive team culture to provide a memorable customer experience. Expanded team to meet increasing customer base and work load and trained new employees on key work procedures. Supported key… Show more Coordinated with customers on a regular basis to accommodate their needs and delegated responsibilities and projects amongst the team to meet daily deadlines, achieving a minimum 95% delivery and 99% pick-up rate. Increased yearly revenue by over 20% through consistent and timely service and an overall proactive team culture to provide a memorable customer experience. Expanded team to meet increasing customer base and work load and trained new employees on key work procedures. Supported key office functions, such as staff hours, payroll, and day-to-day operations. Show less

Greater New York City Area

Interact with community via social media to generate interest and site traffic, increase brand awareness, and provide online customer service contributing to 11% conversion rate for visitors. Engage prospective sellers to increase product diversity offered on Yumani for end customers. Increase efficiency by manipulated business leads through MS Excel, allowing the sales team to better target potential customers. Support key office functions, such as billing and technical support on a day-to-day… Show more Interact with community via social media to generate interest and site traffic, increase brand awareness, and provide online customer service contributing to 11% conversion rate for visitors. Engage prospective sellers to increase product diversity offered on Yumani for end customers. Increase efficiency by manipulated business leads through MS Excel, allowing the sales team to better target potential customers. Support key office functions, such as billing and technical support on a day-to-day and as-needed basis Show less

Greater New York City Area

Researched and manipulated data with MS Excel from various sources, such as Bloomberg and T3, to assist with the creation of new indices for the Index Development and Project Management group. Managed multiple indices initiatives by prioritizing projects according to client needs to meet deadlines. Maintained internal FAQ on a weekly basis to enhance exchange of information between departments. Conducted quality assurance checks on data presented for key analysis and presentations to ensure… Show more Researched and manipulated data with MS Excel from various sources, such as Bloomberg and T3, to assist with the creation of new indices for the Index Development and Project Management group. Managed multiple indices initiatives by prioritizing projects according to client needs to meet deadlines. Maintained internal FAQ on a weekly basis to enhance exchange of information between departments. Conducted quality assurance checks on data presented for key analysis and presentations to ensure accuracy of deliverables. Show less

Greater New York City Area

Built an electronic proposal form that enabled the sales team to readily prepare and present campaigns to clients, which streamlined and standardized the sales process. Created a database of clients with key campaign information with FileMaker to provide teams easy access to company-wide projects. Cooperated with the management and sales team to prepare proposal programs and sales materials in a timely fashion for client meetings. Assisted the ad placement group by ensuring billboard location… Show more Built an electronic proposal form that enabled the sales team to readily prepare and present campaigns to clients, which streamlined and standardized the sales process. Created a database of clients with key campaign information with FileMaker to provide teams easy access to company-wide projects. Cooperated with the management and sales team to prepare proposal programs and sales materials in a timely fashion for client meetings. Assisted the ad placement group by ensuring billboard location, hours, and placement are in accordance with client agreements. Show less

Buffalo/Niagara, New York Area

Organized and presented all graduate school enrollment applications. Advertised engineering guest speaker seminars.

Greater New York City Area

Developed new method of checking inventory to ensure correct quotas. Checked shipping inventory and ensured products were prepared by shipment date. Organized shipping schedules for the pickup and drop off of products.

Bs, Business Administration W/ A Concentration In Marketing

Activities and Societies: Nu Alpha Phi, Inc., Combined Martial Arts Club, Filipino American Student Association Nu Alpha Phi, Inc..

Asian Business And Global Economy

Enrolled in a 6 week Summer program at the Singapore Institute of Management. Completed ‘Asian Business and Global Economy’, a course that.

Brooklyn Technical Hs Diploma, Chemistry

Activities and Societies: Chamber Chorus, Step Team