Arthur Read Email & Phone Number

- Actively promoted the library, its materials, and services through a variety of methods such as programs, events, displays, newsletter copy, and virtual medium- Developed, generated, maintained, and submitted statistics and reports as requested- Uploaded and cataloged videos and photographs to YouTube and Google+ accounts- Coordinated closed-captioning with service providers and perform quality control on captioning files- Edited monthly newsletter and assist with editing… Show more - Actively promoted the library, its materials, and services through a variety of methods such as programs, events, displays, newsletter copy, and virtual medium- Developed, generated, maintained, and submitted statistics and reports as requested- Uploaded and cataloged videos and photographs to YouTube and Google+ accounts- Coordinated closed-captioning with service providers and perform quality control on captioning files- Edited monthly newsletter and assist with editing other documents produced by ISRC- Assisted with Special Projects as assigned Show less

Greater New York City Area

- Provided basic reference and readers’ advisory services- Managed Interlibrary Loan items- Assisted patrons with using the Internet; on-line catalog (SWAN); databases; and software on the public access computers- Instructed patrons how to download digital books to hand held devices- Created and taught computer classes - Implemented instructional programs to reference staff

Washington D.C. Metro Area

- Maintained the level of computer and technological proficiency needed to perform job responsibilities- Responded to email messages from staff seeking help, ask questions to determine nature of problem and walk staff through problem-solving process- Installed and maintained all software and hardware for all network workstations, servers, and equipment- Monitor the security of the Library’s network and related equipment- Troubleshoot and resolve hardware and software problems… Show more - Maintained the level of computer and technological proficiency needed to perform job responsibilities- Responded to email messages from staff seeking help, ask questions to determine nature of problem and walk staff through problem-solving process- Installed and maintained all software and hardware for all network workstations, servers, and equipment- Monitor the security of the Library’s network and related equipment- Troubleshoot and resolve hardware and software problems, making repairs where necessary- Analyzed network system functions and make necessary changes to hardware and software- Assisted in the management, operation, and maintenance of the Library’s local area network, public wireless network, and internet connectivity- Planned and developed technology services that met the needs of the library Show less

Master'S Degree, Library And Information Science, 3.4/4.0

Activities and Societies: Intramural Soccer, 3-D Printing Club, Adopt a School

Bachelor Of Arts (B.A.), Communication And Media Studies

Activities and Societies: Debate Team, Choir, Advertising Club