Team Coordinator
Current- Learn client’s business and support Account Manager(s) in meeting deliverables.- Support Account Managers in their coordination with Business Development team to ensure asmooth client transition from contract signing to implementation.- Support and help prepare client communications ranging from weekly performance meetings tobusiness reviews.- Become knowledgeable with API technology platforms for the Account Management department.- Assist the Account Manager(s) with day to day items.- Maintain spreadsheets and update databases with information.- Other job duties may be assigned when needed, based on the client’s or API’s needs.- Manage crewmember feedback via our online portal for assigned accounts ensuringcomplaints/compliments are addressed within airline specific SLA (contracted Service LevelAgreement).