Identify unique cultural, system, product differences and educational approaches in target countries. Work with internal training partners to adapt current curriculum to multicultural, international audiences. Manage timelines, and direct reports. Work closely with retail business partners including product, marketing and globalization representatives.

Lead and managed curriculum programs for individual contributor roles for a world-wide training program working closely with a wide variety of international stakeholders and subject matter experts thought the ADDIE model. Designed the program managed timelines, direct reports and lead the world-wide implementation.

Designed and developed multiple instructor-lead training and e-learning courses for store employees in a variety of roles across stores internationally.

Lead education technology team that supports faculty and students. Team provides training on e-leanring, on-line and blended curriculum development, Blackboard learning management system, Adobe Captive, Connect Pro and many others.

Contract Instructional Designer in the Contact Center college of AAA University creating e-learning for various new hires including; Direct Insurance Sales, Emergency Road Service.

Strengthened learning environments and supported progressive teaching methods in a variety of key development and instructional roles while providing high-quality training solutions to the Education Technology department. Designed and created curriculum content, assessment criteria and rubrics, multi-media learning modules, and communication tools integral to a variety of business Blackboard courses. Developed and illustrated on-line training modules, hard-copy training guides, and delivered a series of training courses for students and faculty on a broad range of e-learning software and best practices. Spearheaded a variety of challenging Ed. Tech. projects while collaborating with faculty, management, and department associates from diverse cultural and educational philosophy backgrounds as Project Leader.

Consistently garnered stellar reviews from students and management while teaching a range of cross cultural, pre-departure and academic English courses to government officials preparing to attend universities abroad.

Trained prospective teaching assistants, and taught a variety of English as a Second Language (ESL) courses covering business, academic English, and public speaking.

Taught courses covering business, academic, and English, grammar / pronunciation / conversation, and presentation.

Designed and delivered skill-building training in teaching to American audiences to international teaching assistants (ITAs).* Directed all ITA program aspects including policy formulation and implementation, budget preparation, instructor recruitment, course and curriculum development, testing, and administrative responsibilities.*Oversaw student registration, scheduling, and placement, developed curriculum and taught additional classes in grammar, conversation, pronunciation, and ESP for business.