Arti Raman Email & Phone Number

Redwood City, California, United States

Redwood City, CA

• Execute/coordinate Health Education Program logistics to schedule & deliver over 1000 classes annually across 10 separate provider schedules.
• Manage/coordinate 5 FTE provider schedules/calendars
• Decreased match rate for members to clinical health educator appointments from 3 weeks to 1 week by streamlining key workflows
• Decreased the number of errors from our schedule maintenance department from 30% to 10% by creating a clear/concise template during the submission and opening process of provider schedules
• Provide transition care coordination to our patient population
• Develop and implement various workflows to improve department efficiencies and meet regional goals

Redwood City, CA

• Coordinate, schedule and prep for prenatal classes
• Monitor inventory and assemble prenatal class packets
• Orient and help onboard new prenatal instructors
• Communicate and provide additional administrative support to prenatal instructors on a weekly basis
• Monitor and communicate with schedule maintenance regarding prenatal class schedules on PAARS and make changes as needed
• Coordinate and monitor conference room use for prenatal classes

Fremont, CA

• Supervised and helped train new peer health educator hires and volunteers
• Provided administrative and clinical support to provider, supervisor and peer health educators
• Developed surveys and track/input data into excel sheets
• Recruited and retained Youth Advisory Board (YAB) members
• Planned/developed agendas and facilitate YAB meetings
• Developed marketing and health education materials as needed to promote Teen Clinic services

Fremont, CA

• Conducted one-on-one client education, counseling prior to examination
• Discussed sexuality and other sensitive issues in a culturally appropriate manner
• Maintained daily operations in the clinic and performed necessary clerical tasks
• Answered clinic phone calls, provided information and scheduled appointments for clients
• Assessed clients needs and provided resource materials as needed
• Consulted with provider in regard to clients questions and needs

• Recruited/ Enrolled teen mothers into the program
• Facilitated weekly support meetings for teen mothers and tracked attendance for each meeting
• Assisted lead facilitator in developing weekly agendas and inputted data as needed
• Helped teen mothers develop skills and attributes to be effective teachers for their children
• Assisted members in identifying Specific, Measurable, Achievable, Realistic, Timely (SMART) short term and long term goals and tracked members progress in achieving their goals