Director of Operations with over 25 years of experience on leading multidisciplinary professional teams and developing IT operations to achieve commercial, financial and strategic impact objectivesQualified Delivery Manager with extensive background in advanced management processes.Highly skilled Operations Manager with outstanding team leadership abilities to meet targets consistently.As Independent Entrepreneur I have extensive experience on:1. Analysis, design and implementation of Large Financial investment programs2. Brokerage to provide creative, out-of-the-box financial solutions for different customers of all sizes in México.3. Implementation of ad-hoc commercial processes to increase penetration of Tax Return & Financial products & portfolios
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Director Of OperationsThelios Consulting Jul 2021 - PresentQuerétaro, MexicoGeneration of leads and opportunities as well the fulfillment of deals for IT ad hoc Products and Services. Loan Management for Corporate and Real Estate projects (+$5 million USD)Our company was founded to provide creative, out-of-the-box financial solutions for your business. Our goal is to offer unmatched service, accessibility and professionalism to our clients.With more than 8 years of experience in business credit processing, Pietro Financial / Thelios Consulting is a boutique firm with fresh yet solid solutions - we think outside the box and transparently for our clients.We mix traditional solutions with alternative financing methods at an international level. -
Director Of OperatiosZappa / Avme Consultores Mar 2018 - May 2021Mexico CityMain Activities: 1. Business Lead for the Corporate and Financial Portfolio 2. Leader on the implementation of business rules and relationships to increase the participation with our Financial Customers3. Owner for the Funnel and Forecast execution 4. Accountable for the credit and collections as well the contractual matters with our Partners Other details- + 80 Employee Management - + $10 M USD deals - GM improvement + 30% on the last year
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Business Development LeadZappa Consultores Aug 2014 - Mar 2018Naucalpan De Juárez Y Alrededores, México1. Responsible for the partner relationship with TCS Mexico as well the Delivery Management with AFORE CitiBanamex (For Staff Augmentation and the Implementation of Fixed Price projects) 2. Leadership of the business strategy implementation to grow the corporate portfolio3. Advisor for the strategic consulting and the definition of the commercial & operational indicators for the customer portfolio 4. Advisor for the Project Management Office standardizationAs Business Development lead in ZAPPA I'm in charge to define and implement different strategies to grow the customer portfolio, such as: * Identification of potential areas of opportunity in the industry (New customers)* Conversion of Business Opportunities to Open Projects with our current customers * Implementation of PMO best practices to optimize timelines & deliverables* Partner relationship activities* Lead negotiations resulting on working models to move from Staff Augmentation to Fixed Price within AFORE CitiBanamex (Commercial and Operations business processes with TCS Mexico)
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Senior Project ManagerGlobant Sep 2015 - Jul 2016Mexico City1. Assigned to Credit Suisse account2. Main activities related with Project Management and implementation of best practices to increase customer experience3. Co-Project Manager for a +60 Developers at Credit Suisse ODC in Mexico (Offshore Development Center)4. Staffing and Allocation of Senior and Semi Senior developers -
Pmo Advisor / ConsultantAgs Nasoft Mexico Jan 2015 - Jul 2015Mexico City Area, Mexico1. Advisor for the implementation of PMO best practices and metrics2. Project management for high complex IT programs -
Business Development AdvisorKuayo Consultores Oct 2014 - Jun 2015Naucalpan De Juárez Area, Mexico1. PMO & Business Developement Advisor
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Ww Sales Operations - Processes And Capabilities Manager IiHewlett Packard Enterprise Jul 2010 - Jul 2014Mexico City• Responsible for the leadership and communication of strategic process, decisions and plans, program status, and issues / workarounds in order to get alignment with the top level of the Business Units• Accountable for the solution of problems between different operational and business teams – coordination of activities and deliverables • Direct responsible for the communication of results and problems for Directors and above levels • Leader to drive business and operations work-streams thru programs with significant complexity and risk – including recommendations to prevent and resolve issues (internal and external from the company standing point) -
Ww Volume Direct Org - Pmo Project ManagerHewlett-Packard Jul 2008 - Jun 2010Mexico City• Responsible for the collaboration between different operational areas and business stakeholders to define requirements and implement business mechanisms with high complexity as well impact with internal and external customers • Driver of the business needs thru mid to high complexity projects impacting internal and external HP customers -
Americas Volume Direct Org – Pmo Project ManagerHewlett-Packard Jul 2005 - 2008Mexico City• Driver for quality improvements as well project management - owner for the Identification of business gaps and needs – as well responsible for the solution proposal and implementation of solutions • Responsible for the different implementation of the eBusiness solutions across LAR (initially for Mexico and extended to LAR) as well for the documentation of business requirements and follow up with the IT teams for development, tests and delivery • Focal point to translate marketing campaigns and scripts in the CRM systems and owner of the statistical information as a result of these campaigns -
Mexico And Mca It Rep & Ecommerce AnalystHewlett-Packard Jul 2000 - Jul 2005Mexico1. Responsible for the analysis, design and implementation of different IT solutions across Latin America, including CRM and ecommerce platforms 2. Identification and documentation of business needs as well the prioritization on the regional IT pool 3. Active participation on the different solutions development thru the tests and release in production
Arturo Castillo Skills
Arturo Castillo Education Details
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Universidad Tecnológica De MéxicoInformation Technology & Business Development
Frequently Asked Questions about Arturo Castillo
What company does Arturo Castillo work for?
Arturo Castillo works for Thelios Consulting
What is Arturo Castillo's role at the current company?
Arturo Castillo's current role is Owner & Operations Director.
What schools did Arturo Castillo attend?
Arturo Castillo attended Universidad Tecnológica De México.
What skills is Arturo Castillo known for?
Arturo Castillo has skills like Program Management, Leadership, Project Management, Business Development, Six Sigma, Business Planning, Negotiation, Integration, It Management, Pmp, It Strategy, It Service Management.
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3gmail.com, itesm.mx, mx.abb.com
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Arturo Castillo
Mexico City Metropolitan Area -
Arturo Castillo
Strategic Global Sourcing, Procurement & Purchasing Executive & Advisor | Scm Operations Director | Cpo | Agile Supply Chain | Corporate Purchases | Cip Audits ● Optimizing Saving, Cost, Profit, Qa, R&D, Sd, Ipo, S&Op.Mexico City -
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