Artrell Williams, Cptm, Cptd Email and Phone Number
Artrell Williams, Cptm, Cptd work email
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Artrell Williams, Cptm, Cptd personal email
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Presenter, Facilitator and Trainer with a passion for helping others grow and develop. Seeking additional opportunities for civic involvement. Areas of expertise: Soft Skills Training, Sales and Sales Training, Customer Service Training, Coaching, Mentoring, Leadership Development
Sumitomo Rubber Usa
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Manager Of Learning And DevelopmentSumitomo Rubber Usa Jun 2018 - PresentTonwanda, New York, Us
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Voice TalentThe Voice Of Awill Dec 2021 - Present
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Member/ Class Of 2013Leadership Buffalo 2013 - Present•Participate in the development of Diversity Day activities for the 2013 class. •Work with members of the current group to develop programs to improve Buffalo in the areas of Service, Diversity, Inclusion and Openness to change.
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Guest Services AmbassadorPegula Sports And Entertainment Jul 2014 - Mar 2024Assist guests of New Era Field with all concerns related to enjoyment and safety at various events held at the venue. Oversee and coordinate Volunteer Staff activities prior to NFL games. Ensure adequate volunteer coverage at stadium points of entry prior to NFL games. Conduct stadium tours and support other preparatory activities as needed.
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Challenge Course FacilitatorJewish Community Center May 2017 - Aug 2018UsResponsible for the safe and enjoyable facilitation of activities for adult, youth and child development. Conduct team building and skill building activities which foster critical thinking and problem solving. -
Customer Care Trainer IiiTime Warner Cable Feb 2012 - May 2018Stamford, Ct, Us•Responsible for administering, organizing and delivering training programs for all aspects of Time Warner Cable’s Customer Care Department as they relate to products, sales, soft skills, troubleshooting, work procedures, policies, practices, billing system functionality and leadership training. -
Customer Care TrainerTime Warner Cable Jul 2008 - 2013Stamford, Ct, Us• Responsible for the administration, organization and facilitation of ICOMS billing system, sales product and soft skill training programs for Customer Care employees. Coached to performance, attendance and behavioral challenges in the classroom. • Act as a change-agent to drive change in a manner that encourages acceptance and promotes effective company strategies.
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Inbound Sales SupervisorTime Warner Cable Mar 2004 - Jul 2008Stamford, Ct, Us• Coached, mentored and developed Inbound Sales Representatives to meet sales standards and initiatives. • Analyzed and evaluated sales and call center reports.
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Retention Specialist-OutboundTime Warner Cable May 2003 - Mar 2004Stamford, Ct, Us•Contacted customers to proactively identify and address their concerns regarding Time Warner Cable's products and services•Retained customers as a result of account reviews, troubleshooting and service consultations.
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Board Of ManagersWilliam-Emslie Ymca 2014 - 2016
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AmbassadorMercy Touch International 2013 - 2014
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AmbassadorMercy Touch International 2013 - 2014
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Carolina'S Membership ChairpersonNamic 2009 - 2011New York, Ny, Us•Analyzed membership data to identify opportunities for growth and retention. •Developed annual membership goals and strategies to meet those goals. •Created quarterly and annual reports for the Board and the National Organization to review.•Created membership communications. (contributed to 230% growth of the Chapter) -
Team AdvisorSprint Pcs Jun 2000 - Apr 2002Overland Park, Kansas, UsResponsible for training, mentoring, coaching and development of teams of up to 35 Customer Service Reps.
Artrell Williams, Cptm, Cptd Skills
Artrell Williams, Cptm, Cptd Education Details
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South Carolina State UniversityBusiness Administration-Marketing -
Keller Graduate School Of Management Of Devry UniversityNetwork Communication
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University Of PhoenixBusiness Administration
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Hillcrest High School
Frequently Asked Questions about Artrell Williams, Cptm, Cptd
What company does Artrell Williams, Cptm, Cptd work for?
Artrell Williams, Cptm, Cptd works for Sumitomo Rubber Usa
What is Artrell Williams, Cptm, Cptd's role at the current company?
Artrell Williams, Cptm, Cptd's current role is Manager of Learning and Development, Speaker, Versatile Freelance Voice Talent.
What is Artrell Williams, Cptm, Cptd's email address?
Artrell Williams, Cptm, Cptd's email address is ar****@****ble.com
What is Artrell Williams, Cptm, Cptd's direct phone number?
Artrell Williams, Cptm, Cptd's direct phone number is +120623*****
What schools did Artrell Williams, Cptm, Cptd attend?
Artrell Williams, Cptm, Cptd attended South Carolina State University, Keller Graduate School Of Management Of Devry University, University Of Phoenix, Hillcrest High School.
What are some of Artrell Williams, Cptm, Cptd's interests?
Artrell Williams, Cptm, Cptd has interest in Souvenir Collecting, Cooking, Volunteering, Dining, Sports, Travel.
What skills is Artrell Williams, Cptm, Cptd known for?
Artrell Williams, Cptm, Cptd has skills like Training, Leadership, Call Centers, Team Building, Management, Leadership Development, Customer Service, Coaching, Customer Retention, Time Management, Sales, Program Management.
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