Artrina Krishma Email & Phone Number

Bali, Indonesia

Primary responsibilities include:• Support and Maintenance Manager takes charge of the management of Supportand Maintenance projects, as well as delegating tasks and reporting on theprogress of the team• Tracking open support issues to resolution• Monitoring, analyzing, and reporting on support metrics• Establishing and enforcing procedures used by technical support representatives• Training, coaching, and supervising technical support staff• Managing the technical support schedule• Approving and tracking time off• Providing email, web-based, and sometimes phone technical support to customers• Documenting, researching, resolving, and responding to issues• Deployment co-ordination• High level of responsiveness to the needs of customers• Ability to meet daily deadlines or else manage them appropriately• Communicating project issues and resolution to the internal team and client clearly• Identifies opportunities to grow sales with existing clients• Managing internal processes

• Set quality standards for the teams in various new testing technologies in the industry.• Defining processes for test plan and several phases of the testing cycle.• Communicate issues and ideas with the tech lead as part of ongoing team improvement.• Finding and arranging behavioral, functional, non-functional training needs for the team.• Setting up goals and objectives of the team.• Manage performance review of the team.• Coordinate activities which enforce quality improvements.• Ensure that a highly motivated environment is created in the team.• Involved in tester staff recruitment and training.

Denpasar

• Understand Software Testing in general• Understand the testing process under Agile methodology• Understand how to use Jira and Confluence• Understand how to create a test case and bug report• Perform steps to test an eDM (electronic direct message) and digital banner• Perform some content updates on CMS: Sitecore, Drupal, Magento, Kentico, WordPress, etc• Understand how to use some tools for automated testing: Lighthouse, ZAP, JMeter, Flood.io, Blazemeter• Understand how to use Browserstack for cross browsers testing

Yogyakarta Province, Indonesia

the main task of QA Project Manager is to deliver the game to market with the best standard. QAPM is the bridge between QA and also Producer. She/He also has to maintain whole project process on a QA side.

Yogyakarta Area, Yogyakarta, Indonesia

As QA Lead at PT Gameloft Indonesia, the main job is to organize the team and manage team to achieve the target. QA Lead also has responsibility to deliver project result on time and make sure that the team is doing well.

QA Tester Senior has to help QA Lead to supervise the QA Tester and also make sure that the project is going well.

QA Tester at Gameloft have to maintain the quality of a game.

Bachelor'S Degree, Communication And Media Studies, 3.01

High School, Science

Activities and Societies: English Conversation Club