Art Swanson Email & Phone Number

Cary, Nc, Us

Co-Founder and Chief Experience Officer for WellPro - the AI-first EMR designed for holistic, integrative, and personalized medicine.

Durham, North Carolina, Us

I spearheaded various hardware and software engineering initiatives, overseeing a dynamic R&D team comprising 120 professionals while managing an annual budget of $13M. I architected a comprehensive transition strategy to modernize our legacy product technology stack, evolving it from on-premise solutions to advanced edge architectures. This shift not only facilitated our move toward a more resilient IoT platform but also transformed our revenue models from capital purchases to subscription-based offerings.Below are a few of my key contributions:• Developed novel, patent-pending method utilizing machine learning and reinforcement learning from human feedback to automate learning for new medications.• Implemented Agile and Cloud methodologies to cut feature cycle time from three months to two weeks.• Revamped product development framework by introducing innovative leadership roles and optimizing processes, significantly enhancing product quality and alignment with business objectives.• Contributed to successful PE exit at $1.525B valuation, achieving MOIC of 5.5, reflecting strategic leadership and value creation.• Decreased average service cases per asset and customer escalations by 25%, significantly improving product reliability and customer satisfaction.• Reduced COGS by 4%, with potential for further reductions post supply chain issue resolution, demonstrating cost-efficiency and financial acumen.• Pioneered AI-driven approach to pharmacy automation inspections, leveraging deep learning techniques to enhance accuracy.

I orchestrated the development of a national genomic medicine platform, ensuring robust security, privacy management, and seamless integration of big data storage and analytics. I led a team of 25 cross-functional professionals—including engineers, product managers, architects, and quality assurance specialists—across the UK and US. I strategized a population-based genomic testing approach that emphasized reducing overall population risk through targeted whole genome sequencing and pharmacogenomic testing. Additionally, I conducted a comprehensive gap analysis and defined market requirements for technology vendors to support the deployment of broad-based genomic testing in the US healthcare system.Below are a few of my key contributions:• Championed pharmacogenomic testing initiative, focusing on potential to enhance healthcare outcomes and system efficiency.• Built and managed proficient team of 25 engineers, product managers, architects, and quality assurance across UK and US, fostering collaborative and innovative environment.• Developed transformative business strategy for genomic testing, potentially impacting US healthcare system with projected value over $1B.• Formed alliances with internal/external genomics and health economics experts to advance population-based genomic testing.• Led gap analysis, setting industry standards for Genomics technology vendors and paving way for broad-based genomic testing.

I devised comprehensive technical and product strategies for Big Data, Data Lakes, and healthcare data analytics, enhancing AI and ML initiatives in close collaboration with the Enterprise Architecture team. I directed the strategy and execution of enterprise-scale platforms, strengthening Optum and United Health Group's capabilities in identity and access management, clinical data integration, and interoperability with EMR systems. I developed a robust EMR integration platform using HL7 FHIR standards, with a focus on clinical data interoperability and the creation of centralized clinical data repositories from diverse sources. Additionally, I established frameworks for clinical rules engines, ensuring seamless data processing and system integration.Below are a few of my key contributions:• Completed prestigious UHG Executive Development Program in 2017, recognized as high-potential leader.• Delivered product strategy for enterprise-scale Identity and Access Management platform, securing data for +10M UHG clients.• Formulated and executed product strategy for clinical data platform, integrating data from over 50K Optum clinicians to advance clinical data analytics and AI/ML solutions.

Chicago, Il, Us

I established and expanded the user experience division at Allscripts, leading a diverse team of 15 UX designers, clinicians, and researchers. I formulated and executed the organization's UX strategy, which included budget allocation, team development, and performance metrics. I advanced UX principles within Agile software development frameworks and contributed to the national conversation on EMR usability through various publications and speaking engagements.Following are a few of my notable achievements:• Led research to define clinical decision support approach, design, and product requirements.• Built universal style guide and unified user testing protocol, enhancing engineering organization's iterative design procedures.• Initiated and led creation of common style guide and consistent user testing methodologies, streamlining design process and improving product consistency.• Advocated for enhanced EMR usability standards, influencing policy changes, and elevating the clinician and patient experience.• Authored influential articles and delivered keynote speeches at industry conferences, positioning the company as a thought leader in EMR system design.• Innovated company's UX research methodology, pioneering design of first EMR system optimized for tablet use.

London, London, Gb

Built a global User Experience team from the ground up to address the needs of three key business units: Healthcare, Banking, and Treasury and Capital Management. Helped to define development platforms, mobile solutions, and UI/UX strategy.

La Verpilliere | Chicago , Fr

Principal researcher in a product development consulting team. Lead numerous research efforts that were quantitative and qualitative in nature. Experience with ethnographic research and leveraging those insights as part of a product development process.

London, London, Gb

Focus on next-generation Electronic Health Record design. Was part of a research team that investigated technologies and workflows that would drive Heath IT in next decade.

Human Factors consulting with work on Healthcare, Automotive, Aviation, and Consumer Products programs. Extensive experience in usability testing and analysis, product design, emotional design and research, and medical device design.

Education record

Bachelor Of Science (Bs), Mechanical Engineering