I am an IT Governance Specialist at Western Asset Management, a global asset management firm with over $450 billion in assets under management. I hold Post-Graduation in IT Governance and multiple certifications in IT such as: COBIT, ITIL, ISO 20000, AWS Practitioner. I am a professional over 21 years of experience with generalist profile, acting in different roles under I.T environment, such as: IT Operations, IT Service Management, IT Infrastructure, IT Governance, Cybersecurity and Auditing & Compliance.My overall competencies include but not limited to:- Project Management (Local and Global - managing the pipeline and backlog); - People Management (Local I.T team, stakeholders, vendors);- Change Management (Following the frameworks: NIST, OWASP, SOX);- Risk and Control Management (acting as 2nd Line of Defense, Policy Reviews, LGPD / GDPR); - Auditing (Internal and External);- Cybersecurity (Access Control, Active Directory, Business Continuity, Data Governance);- Contracts (Consultants and Providers); - Budgeting (Capex / Opex);- Service Desk applications (JIRA, ServiceNow, Confluence, Miro, Cherwell). I hold strong background of AGILE, SCRUM, KANBAM, and OKR methodologies, using KPIs / KRIs to monitor and evaluate deliveries. I use to serve as bridge between business and IT departments, working closely with C-Level, making presentations of Executive Meetings to define strategies and achieve business objectives. Highlighting my soft skills I am dynamic, organized, adaptable, empathetic, dedicated, results-oriented, time-conscious and an excellent team player.
Listed skills include Centro De Processamento De Dados, Infraestrutura, Itil, Servidores, and 2 others.
