It Governance Coordinator
CurrentIT Coordinator responsible for Risk and Control Management for IT Infrastructure, (Analysis and Risk Mgmt, Performance Indicator, Action Plan Validation, Regulatory Mgmt)• InfoSec Management: Disaster Recovery, Access Control, Threats and Vulnerabilities, Risk Mitigation, Policies’ Review, Data Protection, Auditing and Compliance.• People Management: responsible to manage Infrastructure engineers’ team;• Backlog management using AGILE methodology (SCRUM / KANBAM) and OKR;• Project Management: Best Practices, Tools, Continuous Improvement and Resources;• Process Management: Incidents, Problems, Changes and Requests (PDCA concepts); • Business Representative: focal point between business stakeholders and IT teams (DEV / OPS);• Highly skilled on ITSM Softwares (Cherwell / JIRA / ServiceNow);• Contract Management – Fully capable to handle Outsourcing / Vendors / Consultants;• Budgeting - Responsible to define IT investments and resources.