Artur Kolakowski Email & Phone Number

Finland

Digitalization is an art to distinguish between facts and truth.

Finland

IT solutions, escalation coaching and project management.Scalable growth through experience.

Implementation of leading MES software in diverse IT environments. Project management with the fine individual stroke, adapting to various client requirements. Interface, API, ERP, industry 4.0 you name it and we deliver, quality succeeding the digital age. Measure what matters and let the digitalization simplify your day.

Vienna

Multitasking all around the industry specific low hanging fruits. Creating business as usual, in a technical support call-center, where there was no business as usual before. Accommodating consistent changes to processes, structures and workflows with a dozen of superb engaged, young and talented individuals to get the best out of framework given. Helping the team to become the customer success themselves.

Vienna

Crisis-management. IT support quality control. Cross departmental point of contact for the challenges with key customer accounts. EMEA Premium account manager.

County Cork, Ireland

Creating and delivering training for tenured and new advisors. Project management including tasks like creating flow charts for the entire organisation to filming and editing senior management presentations. Supporting colleagues with advanced technical concepts.

County Cork, Ireland

Technical support expert responding to and managing technical requests from high profile customers and strategic accounts. Interacting with various departments within Apple, isolating and solving issues independently and with enterprise engineering. Area of expertise is including but not limited to OS X Server, Networking, Mobile-Device- Management, FinalCutPro X and LogicPro 9

County Cork, Ireland

MobileMe Tier 2Mainly Supervisor to all Tier 1 advisors. I was also handling executive relation cases.MobileMe Tier1Chat support for customer enquiries in regards to Apple email, contacts and calendar services.

Großbritannien

Hardware, software, web design (mainly MS operating system networking). Any possible issues from network to software compatibility and data management. Occasionally plumbing and electric construction assignments with a going to heaven amount of charity projects.

London, Großbritannien

Plumbing.

Croydon, Großbritannien

Opening and closing the store, direct contact with suppliers, ordering stock, negotiating prices, analyzing market development and introducing new products to the business. People management.

Croydon, Großbritannien

I monitored and motivated a team of 5 young people to maintain a high standard of quality communication with the customer and amongst the team.

Charlton, United Kingdom

This position demanded excellent communication, persuasion and partnering skills together with the ability to set goals, organise and prioritise tasks. Was responsible for “top100 customers” and for the new customer recruitment (cold calling, welcome calls).

Charlton, United Kingdom

Providing an efficient, trustworthy, personalized and knowledgeable service direct to thecustomer.

Charlton, United Kingdom

Daily tasks included helping customers over the phone, registering new customers, first point of contact with clients.