Arturo Jimenez Email and Phone Number

As a Clinical Trial Assistant, I worked in therapeutic areas of vaccines with a focus in Respitory Syncytial Virus (RSV) and in dermatology focused in Alopecia. I currently work on a Sponsor Partnership study primarily providing assistance on that specific partnership at ICON.I work with a collaborative team to support Clinical Trial Management and Project Management teams within with operational activities in :- Creating/ distributing weekly sponsor/external, internal, investigator, and clinical research associate (CRA) meeting minutes/ presentations.- Quality check and reconcilation of different study documents; update and maintain applications such as ICOTrial, ICOMaster, BOX, Firecrest, Sharepoint, and Study Mailbox (in Outlook).- Collate and distribute e-mails/correspondence to clients, site staff, vendors, and study team members.- Maintain daily study trackers including Firecrest Accesses, Study Team/Site Activation Trackers, Imaging Subject, Enrollment Log, PK Concordance Kits, RTSM/EDC Tracker, Study Contact Sheets, Invoices, and Meeting Mintues/ Agenda.- Maintain, organize, and file clinical trial documentation, including study files, essential documents, and regulatory submissions.- Electronic trial master file (eTMF) filing of study documentation in ICOMaster and BOX.- Shipped investigator site file binders/ PK Concordance Kits to site. - Trained CTAs in different systems and tasks related to work performed by CTAs.- Processed invoices from vendors.- Assist in the coordination and administration of clinical trials, ensuring compliance with protocols and regulatory requirements.- Contribute to the tracking and reporting of clinical trial metrics and milestones.- Support the preparation of study-related materials, such as informed consent forms and case report forms.

• Deliver exceptional client experience by acting with a positive, client first attitude• Work with the Branch Manager to set the tone of the branch environment to provide an exceptional client experience, and a dynamic, engaging culture.• Actively anticipates client needs and process and assists clients with transactions• Introduce clients to branch team who will build relationships and assist clients with transactions with specialized financial needs.• Make clients’ lives easier by sharing and setting up self-service options to access their accounts 24 hours a day, 7 days a week.• Support the Branch Manager with all aspects of branch operations including loss control, compliance, and audit standards (Obtained a perfect Audit).

• Operating a cash box while processing withdrawals, deposits, transfers, cash advances, foreigncurrency exchanges, and cash pays.• Educating and connecting customers with company products and available technology• Handling account functions such as account openings, wires, closures, handling cash/ coin,shipment of cash/ coin/ or work.• Engaging with customers and non-customers, and consulting their questions, concerns,complaints and needs.

• Educated and worked with patients on proper exercises and techniques to increase their range of motion.• Monitored patients while applying proper heating pads to locations instructed by Licensed Physical Therapist Raksha Patel.• Maintained patient documents, files, insurance policies, and records.

• Consulted with customer’s questions, concerns, complaints and needs.• Operated a cash register and processed transactions with the use of coupons, checks, refunds, cash, and credit/ debit cards.• Stocked and priced merchandise through store floors, stock shelves, and inventory.• Greeted customers and assisting sales.