Arturo Olvera Email and Phone Number

Capable Relationship Banker who is able to successfully integrate banking customer service and sales. Adept at developing strong customer relationships solving customer issues and developing repeat clients. Specializes in consumer banking and small business banking needs.

Identify and develop Merchant Services sales opportunities in an assigned market. Deliver a consultative sales approach by helping business clients to assess their payment processing needs, and then delivering solutions that address those needs. Actively work with the region in generating referrals to help achieve the region’s profitability and growth initiatives. Educate the regional staff and clients on the electronic payment processing industry, competitive trends, and the products and services available to clients.

As a relationship banker, my primary goal and responsibility is to build and maintain the relationship with every client every time. These duties include, but are not limited to the following:Serve as primary contact for new account openings and cross sale of other products and services to clients and prospects.Proactively and reactively contact clients and prospects daily to identify additional client financial needs and strengthen client relationships. Support team sales process by acting upon or referring identified client needs to other lines of business, including but not limited to, retail loan, mortgage, investments, private banking, insurance, small business, merchant services, and other areas. Participate and lead in team sales efforts such as sales meetings, and debriefs.Serve as contact for client problem resolution and perform maintenance for current clients as dictated by the needs of the office. Stay abreast of all changes in policies and procedures to ensure compliance with current guidelines.

Position focused on customer service and sales products for retail and commercial customers

Interact with customers on behalf of the organization and provide information about products and services.

Gap Sales Associates love the brand, love our products, and are passionate about bringing those products to life for our customers. Sales Associates work as members of the store team to lead a positive customer and brand experience, while being BOLD, EASY, and REAL. Gap Sales Associates follow our founder's legacy of doing what they love- serving our customers and the communities in which they work and live. Providing our customers with an optimal shopping experience is our #1 priority. We work as a team, and team members are expected to perform a variety of cross-functional tasks as assigned by the leader on duty or as needed to ensure overall customer satisfaction.