Arturo Ordoqui Email and Phone Number
Arturo Ordoqui work email
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Arturo Ordoqui personal email
Strategic and operational growth leader with progressive experience driving community engagement and retention in the non-profit sector.Works closely with leadership and technical teams to research, identify, and address obstacles to program adoption and energize communities across industries.Mission-driven professional leveraging passion for technology and philanthropy to align organizational success with community needs.CORE EXPERTISE* Program Strategy and Development * Continuous Online Engagement* Customer Success* Corporate Philanthropy* Cloud Enablement * Executive InfluenceClifton Strength Finder - Top 51. Includer2. Empathy3. Adaptability4. Communication5. Positivity
Impactology Consulting Llc
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Chief Impact Officer + FounderImpactology Consulting Llc Apr 2023 - Present
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Nonprofit Practice LeadDemandblue Dec 2020 - Nov 2022Irvine, Ca, UsBuilding on the strength of DemandBlue's success with nonprofit customers to help even more nonprofits succeed with Salesforce in achieving their mission. -
Industry Solutions ManagerSalesforce.Org May 2020 - Oct 2020San Francisco, California, UsWorked with a leadership team of 4 to create industry fundraising blueprints for 5 countries across Europe and Asia, cultivating expertise to support global product enablement – developed and documented reporting tools, supporting market and competitor analysis and improving blueprint development time by more than 50%.Collaborated with the pricing team to drive strategy for Community Cloud enablement and create new sales calculator – supported sales enablement through developing the framework for a new entitlements package, which continues to align product strategy with initial user research models and use cases. -
Product Manager, Volunteer ManagementSalesforce.Org Feb 2019 - Apr 2020San Francisco, California, UsOversaw strategy for the Volunteers for Salesforce (V4S) product. Supported roll-out of security updates alongside cross-functional teams, preserving 100% functionality of existing features while adhering to new security requirements.Developed the strategic roadmap and spearheaded development for a new volunteer management solution aimed at mid-market customers – fostered cohesion and productivity among scrum teams throughout development.Conducted user interviews and research to identify and address opportunities for improvement within V4S updates – created initial UX designs securing positive feedback from target personas.
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Project ManagerArkus, Inc. Apr 2018 - Jan 2019New York, Ny, UsProvided sales cloud solutions to portfolio of 12 clients as a Salesforce subject matter expert – duties included scoping, requirements gathering, configuration of Sales Cloud, NPSP, Pardot, and AppExchange solutions, and client training. Secured consistently high customer satisfaction scores and multiple client renewals. Worked with a women's health organization to implement grant and funding distribution, tracking, and reporting processes, streamlining grand application and outreach processes.Contributed to organization’s blog with posts on topics including Lightning Now Developer for Admin and Fitness & Well-being at Dreamforce. -
Chief Customer Success & Partnerships OfficerHandson Connect Cloud Solutions May 2016 - Apr 2018Oversaw AppExchange partnership with Salesforce.org, including HEDA Core Compliance review. Built and developed App Exchange network partners to leverage client capabilities, including MogliSMS, Sterling Volunteers and Click &Pledge.Created customer onboarding timeline and training program for HandsOn Connect application and Salesforce.com, scaling processes to meet growing business demand while providing customers a clear support framework.Developed and implemented regular live support sessions and a reorganized support tier framework, ensuring regular communication and optimal customer satisfaction through specialized issue resolution. -
Senior Director, Product DevelopmentPoints Of Light Jan 2014 - Apr 2016Atlanta, Georgia, UsManaged the redevelopment of AllforGood.org, the nation’s largest volunteer opportunity database – partnered with the development team to drive adoption of Jira, organizing backlog and user stories over 12-14 months.Implemented Salesforce Desk.com support function to expand customer service capabilities, allowing non-profits across levels of organizational scope improved access to third party sources.Provided strategic direction for expanding the HandsOn Connect product using the Salesforce platform and applications. -
Director, Enterprise ProductsPoints Of Light Apr 2011 - Dec 2013Atlanta, Georgia, UsOversaw team of 6 supporting product development and requirements gathering for the HandsOn Connect product – key initiatives included the launch of GoodandReady.org.Expanded the organization’s Giving Tuesday program to include social media outreach and fundraising.Spearheaded the development of corporate volunteer pages, providing support through corporate philanthropy initiatives while opening new revenue streams for client partners.
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Handson Connect Support- Tier 2 SupportPoints Of Light Mar 2010 - Mar 2011Atlanta, Georgia, UsConnected portfolio of 20+ customers with volunteer management solutions through the HandsOn Connect platform. Oversaw data migration and transition management process for customers across regions, industries and levels of organizational scope.
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Program DirectorCommunity Connection Of Northeast Georgia Dec 2006 - May 2010Athens, Ga - Georgia, UsEstablished HandsOn Northeast Georgia Volunteer Action Center, providing centralized services for nonprofit organizations seeking volunteers. Provided leadership on Navy base closure application resulting in new $7.9M Athens Resource Center for the Homeless. Utilized emerging technologies to expand scope of MLK Jr Day of Service projects by nearly 5x as program chair. -
Executive DirectorAids Athens Incorported Dec 2003 - Dec 2006Expanded services across a 10-county region to double clients served as board and program manager. Oversaw new brand launch and the expansion of community testing services to include confidential testing on University campuses. -
Customer Service Rep & Volunteer CoordinatorAmerican Red Cross Nov 2002 - Nov 2003Washington, Dc, UsWorked in the East/Northeast Georgia Blood Service Region -
Handson Atlanta - Placement And Recognition VistaAmericorps Vista 2000 - 2001Washington, District Of Columbia, UsI served as the Volunteer Relations VISTA. In this capacity I:* supported the development of brown bag lunch series to educate volunteers about the volunteer opportunities available as well as an express orientation that combined our orientations with service projects.*lead the recruitment efforts to engage persons with disabilities in the days of service projects* managed the on-going volunteer retention and recognition efforts that existed.
Arturo Ordoqui Skills
Arturo Ordoqui Education Details
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The University Of GeorgiaNonprofit Organizations -
The University Of GeorgiaBiology
Frequently Asked Questions about Arturo Ordoqui
What company does Arturo Ordoqui work for?
Arturo Ordoqui works for Impactology Consulting Llc
What is Arturo Ordoqui's role at the current company?
Arturo Ordoqui's current role is Impact focused Salesforce solutions for nonprofits backed by 20+ years of Nonprofit & 12+ years of Salesforce experience. 7x's Certified. former SFDO Product Manager. Salesforce MVP (2018)..
What is Arturo Ordoqui's email address?
Arturo Ordoqui's email address is ao****@****lue.com
What schools did Arturo Ordoqui attend?
Arturo Ordoqui attended The University Of Georgia, The University Of Georgia.
What skills is Arturo Ordoqui known for?
Arturo Ordoqui has skills like Leadership, Salesforce Training, Social Media, Public Speaking, Salesforce.com, Software Training, Database Management, Event Planning, Grants, Volunteer Coordination, Fundraising, Strategy.
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