Arturo Macaltao work email
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Arturo Macaltao personal email
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Customer-Focused ✔︎ Sales Strategist ✔︎ Solution Architect ✔︎ Opportunity CatalystI don’t just close deals ▶︎ I build solutions and architect strategic long-term relationships. I don’t just manage people ▶︎ I inspire, develop, and ignite sales talent. Throughout my tenure within the aviation industry, I was consistently promoted within the sales organization because I am truly passionate about my clients. I was the face of the company for some of our largest clients - major multinationals with millions in annual travel expense. In a transactional business, it’s easy to compete on price. What we were able to do better than our competitors was to go beyond that. ► A consummate advocate for customer experience, I always find a way to add value, whether designing solutions to meet the global need for a Fortune 500 or strategizing new ways to integrate diverse resources in support of our distribution channel partners.► As a sales manager, you have to be resilient. The market and the competition constantly change, and we need to model for our teams how to adapt and evolve with it. I take pride in my ability to coach and lead, and as a sports fan, have designed really engaging, sports-based sales incentive programs to successfully drive nationwide field sales and revenue growth. ► My contributions have added millions to the bottom line, catalyzed paradigm shifts that changed sales behavior, and created six-figure market opportunities. ✍ Let’s connect – I can be reached through this profile or arturo.macaltao@gmail.com✍
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Director, Sales & OperationsFlycogo Jan 2017 - Dec 2018Raleigh-Durham, North Carolina AreaDuring this time, I successfully led all aspects of sales, operations, and customer experience management. I also developed beneficial partnerships with Air Charter Operators to meet strategic objectives and gathered and analyzed the competitive marketplace while projecting revenues and pricing strategies. -
Project ManagerFlycogo Mar 2015 - Dec 2016Raleigh-Durham, North Carolina AreaPlayed a key role in the core team of a successful start-up, by leveraging technology to develop an online booking portal providing real-time availability and pricing for the private air charter industry. Worked collaboratively with CEO on product development, branding, website design, content, and functionality.▶︎ Streamlined operations by managing project schedules, tracking deliverables, and establishing team priorities.▶︎ Worked with cross-functional teams to ensure that the project stayed within the scope and on schedule.
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Inside Sales ManagerAmerican Airlines Aug 2012 - Apr 2014Dallas/Fort Worth AreaIn this crucial role of Inside Sales Manager, I implemented and managed new programs to drive market share and quality of revenue, while leading an inside sales team with accountability for 450 travel management companies across the U.S. and Canada. ▶︎ I mapped the business environment, marketing dynamics, and competitive trends and developed a high-level plan to boost sales and revenues.▶︎ Grew reseller revenues across a $500 million sales territory and implemented strategic business plans with key agency partners.Key Clients Included: ADTRAV ✔︎ Anthony Travel ✔︎ BCD Affiliates ✔︎ Brentwood Travel ✔︎ ETS International ✔︎ Executive Travel ✔︎ Gant Travel ✔︎ Hickory Global Partners ✔︎ Lake Shore Travel ✔︎ World Travel -
Regional Sales ManagerAmerican Airlines Sep 2006 - Oct 2012Greater Boston AreaDuring this time, I was extensively involved in identifying and expanding business opportunities while leading a field account sales team with 225 accounts in Northeast & Canada, upwards of $700M in revenue. An integral part of the Joint Leadership Team at airports, I worked to improve the overall customer experience by identifying inefficient processes, and implementing reliable and cost-effective solutions. I set forth the local promotional strategy and represented the company at premier engagements.▶︎ Key achievements include the development of a sales campaign for the EA Sales Division, which drove $90 million in new business, 25% above goal. ▶︎ I led business development efforts for NEC Region that secured 668 new accounts, over $64 million in new revenue over 3 years (2009-2011).▶︎ Through negotiation with senior executives on major corporate and agency agreements, we increased revenue by 10% and consistently retained over 90% of our client base.Select Clients Included: Aetna ✔︎ Bain Capital ✔︎ Bingham McCutchen ✔︎ CVS Pharmacy ✔︎ Dunkin Donuts ✔︎ The Hartford ✔︎ Mitre ✔︎ Praxair ✔︎ Ropes & Gray ✔︎ Sensata ✔︎Sunovian ✔︎ The Travelers
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District Sales ManagerAmerican Airlines Sep 2005 - Sep 2006Montreal, Canada AreaIn this international district sales role, I directed a field sales team in providing best-in-breed sales and service for corporate clients and channels sales accounts across Canada, over $250 million in revenue. ▶︎ I created a positive, diverse, and focused team through motivation and leadership, and rolled out competitive sales programs as the foundation of success in highly competitive markets.▶︎ Major sales achievements included signing 32 account renewals in just 12 months, adding $12.8 million incremental revenue.▶︎ We also boosted customer retention to 95% by implementing effective value-based corporate and channel sales programs, which improved account performance and overall customer satisfaction.Select Clients Included: Barrick Gold ✔︎ Bombardier ✔︎ Celestica ✔︎ Dassault Systems ✔︎ ICAO ✔︎ Research-In-Motion ✔︎ Royal Bank of Canada ✔︎ Skylink ✔︎ TD Bank ✔︎ Thomas Cook ✔︎ Vision 2000
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National Account ManagerAmerican Airlines May 2002 - Sep 2005Toronto, Canada AreaAs a National Account Manager, I led a $50M sales territory comprised of channel partners and corporate clients. I analyzed account performance, reviewed accounts against ensuring share goals and conceptualized innovative sales strategies to maximize international and trans-border revenue results. ▶︎ I signed 24 account renewals and 12 new account prospects, worth over $36 million, to catapult a 3 point/30% increase in market share.Select Clients Included: American Express ✔︎ Navigant International ✔︎ CIBC ✔︎ ✔︎ IBM ✔︎ NBA Canada ✔︎ NHL Canada ✔︎ Scotiabank ✔︎ Toronto Blue Jays ✔︎ Toronto Raptors
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Account Sales & Development ManagerAmerican Airlines Aug 1998 - May 2002Greater Chicago AreaDuring this time, I managed a $35M sales territory consisting of travel management companies and corporate customers. By independently monetizing potential sales opportunities, and focusing on premium revenue and market share growth, I delivered overall performance increases.▶︎ Key wins included converting 13 target accounts - $6.2 million incremental revenue - and a 5 point/20% increase in market share.Select Clients Included: Gray's Travel ✔︎ Jenner & Block ✔︎ Lake Shore Travel ✔︎ Options Travel ✔︎ State Farm ✔︎ Suburban Travel
Arturo Macaltao Skills
Arturo Macaltao Education Details
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Business Management, Marketing & Finance
Frequently Asked Questions about Arturo Macaltao
What is Arturo Macaltao's role at the current company?
Arturo Macaltao's current role is Sales Management | Project Management | Service Delivery.
What is Arturo Macaltao's email address?
Arturo Macaltao's email address is ar****@****ail.com
What schools did Arturo Macaltao attend?
Arturo Macaltao attended North Carolina State University.
What are some of Arturo Macaltao's interests?
Arturo Macaltao has interest in Economic Empowerment, Civil Rights And Social Action, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.
What skills is Arturo Macaltao known for?
Arturo Macaltao has skills like Contract Negotiation, Airlines, Account Management, Strategic Planning, Sales Management, Commercial Aviation, Airports, Aviation, Competitive Analysis, Pricing, Business Development, Strategic Partnerships.
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Arturo Macaltao
Adjutant, Ft. Bragg Chapter 2226, Military Order Of Purple Heart At Military Officers Association Of America (Moaa)Wichita, Kansas Metropolitan Area1moaa.org -
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