Sales consultant for Flytxt portfolio which offers intelligent marketing technology products for enterprises to maximize the value of every interaction across each one of their customers’ evolving digital journeys. My role requires to understand client needs, pains and related competitive landscape, in the areas of CRM, CVM, MarTech and Digital Transformation sharing ideas with CMO, CIO, CTO and VP Business Intelligence through presentations and discussions. Among others, below are my main responsibilities:- Americas market research to target potential prospects and collection of new logos- Management of partners and prospects to build new business to feed sales pipeline- Solution preparation with internal teams- Business case creation to demonstrate value along various dimensions for the prospect ensuring a profitable contract with positive cash flow- Owner of Entire Bids & Proposal creation including Legal, Commercials, Technical, Third Party components and documentation- Weekly sales activity reporting to track and prepare win plan per opportunity

Digital transformation consultant focused on providing business process automation solutions for small and medium organizations. Main responsibilities:- Business strategy definition- Selection of technologies for innovation and long-lasting effects on operational models- Sales and value presentation to potential clients- Analysis, process modeling and development for automation projects- Leading of proof-of-concept (PoC) of automation projects

Presales consultant for Digital Experience portfolio which comprises Customer Care, Monetization, IoT, Device Management and Analytics solutions for all LAT Telco accounts.- Generate prospect opportunities based on customer insights and collected data- Identify customer needs and market trends with technical consultancy- Provide solution architectures on products/services during opportunity development- Identify customer product and services roadmap requirements and priorities in order to propose a strategy best fitting to customer needs and budget constraints- Accountable for the timely production of offer/contract deliverables with clear description of solution architecture, services, third parties’, bill of quantities (BoQ), technical solution descriptions (TSD), scope of work (SoW) and statement of compliance (SoC)Main achievements: Part of refreshing, reliable and innovative LAT presales organization with portfolio sales goals of €20M, with good year-on-year growth up to 5%.

Driving Nokia Software (former Application and Analytics) sales activities towards Telefonica Colombia account, business developing and owning customer relationship:- Generation of a solid pipeline to achieve and exceed the assigned sales quota- Understanding of client pain points and business KPI’s- Responsible to generate and update sales funnel data and forecasts- Accountable for ensuring Nokia value proposition, pricing and offer finalization- Responsible of contract, risks, upsell and offering process- Understanding of marketplace evolution and evangelization of internal customer departments on topics such as Monetization, IoT, Cloud, Security and AnalyticsMain achievements: Building of new Nokia Software business composed of former Alcatel-Lucent fixed and Nokia mobile portfolios, managing sales figures up to €6.6M per year and negotiating new terms and conditions to refresh and improve revenues and margins.

Sales consultant for Network Management and Customer Experience Management (CEM) portfolio which includes device management, network performance and quality management solutions.- Owner of Telefonica Colombia, Telefonica Ecuador, Avantel Colombia and Millicom Colombia accounts: solution consulting, RFI/RFQ and sales forecasting- Supporting customer with technical roadmapsEnforcement of corporate agreements, prices and best practices in offeringsProduct Line interface for local team to apply improvements on customers’ operationsMain achievements: For Telefonica Colombia, consultative selling of Multivendor CEM Solution (€5,3M). For Telefonica Ecuador, selling of Analytics and Network Management High Value features for LTE (€2,4M).

- Working mainly for Telefonica Colombia and Telecom Colombia accounts.- Planning and Execution of OSS/Traffica upgrade and commissioning projects, coordinating all activities with Customers in kickoff and follow-up meetings.- Prime technical interface for cases and emergencies, establishing close relationship and responsiveness to customer needs.- Proactive sales support, giving technical advices, identifying business opportunities, and strong communication with Sales and Services Solutions Managers.- Coaching beginner engineers to get technical skills and focus-on-customer service providing.- Technical support to abroad engineers.

- Technical support for Telefonica and Telecom Colombia.- Planning and execution of first OSS5.1 commissioning in LAT for Telecom.- Planning and execution of Millicom OSS5.1 commissioning.- Execution of OSS5.1 upgrade in Telefonica Perú.- Giving technical support to my colleagues in the Region in OSS/Traffica topics.

- Taking care of following customers: Telefonica Movistar Perú and Claro Perú.- Technical support of following systems: NetAct OSS, Traffica, Global Reporter.- Project engineer for Traffica commissioning in CTI Argentina.- Supporting foreign engineers on Oracle database performance monitoring, backup and recovery tasks.

- Leader DBA for IT projects.- Permanent support to developers and change management team to ensure smooth life cycle progress from development through QA environment.- Support Customer’s DBA in troubleshooting and tuning of production databases.

- Operation and maintenance of the following platforms: Converse MMSC, Openwave WAP Gateway, IVR, IP Mediation Application, Special Rating Call Processing application, SMS-based applications.- Installation and troubleshooting of HP-UX and Solaris operating systems, HP and Sun SPARC servers, as well as Veritas and SUN Cluster software operation.