• Increased on-time delivery performance with thorough route planning and carrier selection strategies.• Collaborated with sales and customer service departments to address client inquiries, resolve issues, and maintain high levels of satisfaction.• Usage of tracking technologies to enhance supply chain visibility and traceability.• Reduced operational costs through strategic sourcing, negotiation, and contracting with key suppliers.• Evaluated potential risks in current logistics processes while proposing mitigation measures as a proactive approach towards risk management.• Coordinated with international partners for seamless end-to-end global logistics solutions tailored to specific market conditions or client requirements.• Maintained compliance with all relevant regulations including customs clearance procedures, export controls, hazardous materials handling, and environmental standards within the scope of daily operations activities.• Improved order fulfillment rates by optimizing warehouse layouts and implementing efficient picking methods.• Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.• Negotiated contracts to secure favorable rates and terms.• Developed and implemented strategies to reduce costs and improve quality of service.• Devised routing plans and schedules to facilitate safe and timely delivery of goods.• Analyzed customer requirements and provided customized logistics solutions.• Coordinated shipments and tracked progress to facilitate timely delivery.• Built and established relationships with staff and customers.• Managed inventory levels to verify availability of stock for customer orders.Railway and inter-modal logistics.

• Achieved successful outcomes by maintaining accurate documentation and meeting strict deadlines.• Identified audit parameters to comply with quality standards.• Optimized document storage space by regularly purging outdated or unnecessary files, maintaining a clean and organized system for ease of use.• Played an instrumental role in preparing the organization for external audits, leading to successful outcomes with minimal findings.• Reviewed documentation for potential risks or violations, mitigating potential risks for the company.• Maintained up-to-date knowledge on relevant regulations, ensuring accurate guidance to employees at all times.• Conducted comprehensive audits for various departments, ensuring compliance with regulatory requirements and industry standards.• Implemented new policies based on audit findings, ensuring ongoing compliance with industry regulations.• Prepared working papers, reports and supporting documentation for audit findings.

• Expedited the loading and unloading of cargo by skillfully maneuvering rail cars into proper positions.• Assisted in training new employees on safe shunting techniques and standard operating procedures, fostering a culture of knowledge sharing among team members.• Boosted operational efficiency through continuous improvement initiatives aimed at refining shunting procedures and best practices.• Contributed to the reduction of workplace incidents through diligent observation of surroundings and proactive identification of potential hazards.• Mitigated risks associated with derailments or accidents by consistently adhering to established safety guidelines while performing tasks.• Delivered timely service to customers by accurately aligning railcars for efficient loading/unloading processes.• Streamlined the shunting process with meticulous planning, ensuring accurate car placement within tight deadlines.• Improved shunting efficiency by implementing effective communication and coordination strategies with team members.• Facilitated smooth operations of the rail yard by coordinating closely with dispatchers, engineers, and other essential personnel.• Optimized yard space utilization by strategically organizing rail cars according to planned train departures.• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.• Inspected load security and checked for damages.