Quality Assurance Engineer
Current• Implemented 100+ automated backend test-scenarios with Python reducing regression testing time by 70%.• Orchestrated rigorous test cases for multiple products, ensuring quality standards and uncovering 50+ critical defects, resulting in a 25% increase in customer satisfaction and a 20% decrease in post-launch issues.• Achieved zero critical post-release bugs by reorganizing testing processes, ensuring full coverage with end-to-end tests.• Introduced new processes across 4 teams: created test quality metrics, training materials, organized onboarding, improving work processes for production defects.• Identified, prioritized, and resolved 150+ defects, ensuring seamless functionality and user experience for the software application, resulting in a 25% increase in customer satisfaction scores.