Artyom Sarkisyan Email & Phone Number

• Responsible for product ownership of mass market mobile voice products.
• Customer development for current and potential customers through market research, user andfrontline feedback analysis.
• Converting insights into actionable product improvements.
• Coordinate cross-functional teams (IT, marketing, legal and finance) to achieve business goals.
• Establishing internal communication and cooperation processes for all business units with the Productdepartment and communicate with 3rd party partners.
• Create a project plan, task breakdown and execution plan, and continue to manage based on metricssuch as ARPU, Retention Rate, LTV, and Contribution Margin.

Yerevan, Armenia

• Launched “BeeFree” tariff plans and a premium phone number sale platform.
• Determine product needs through customer feedback.
• Design and develop new digital services/products.
• Conducted conjoint analysis and pricing strategy development for our product, as well as a business case calculation.
• Customer journey mapping and user touchpoint optimization.

Ереван, Армения

• Led end-to-end development and project management of diverse website types.
• Define project scope and tasks for each iteration while managing the budget to keep costs under control.
• Monitoring system performance by tracking bugs, diagnosing issues, and recommending orimplementing corrective actions.

Master'S Degree, Project Management

Bachelor'S Degree, Management

Had job practice at Philip Morris Armenia, AEB bank, Gazprom Armenia.