Achievements:1) Created a self-organized product development team of 17 people.- Developed mentoring and knowledge transfer system.- Developed job descriptions.- Developed a regulation system of work.- Assembled a "knowledge base" for public use.- Selected and supervised interviewers, quality control of interviewers, conducted briefings, distributed and accepted work.- Developed and conducted employee evaluations with quantitative and qualitative assessment of competencies.2) Increased the number of clients by 15% in 5 months with the help of throughput work of the department.3) Formed and allocated responsibilities depending on the complexity and urgency of tasks.- promptly build a development team from its own resources- management of a distributed / remote development team- media planning / compliance with budget and development deadlines- Elaboration of product tasks, creation of work schedule for several months- Configuration of development and communication processesImplemented products:- Implementing a new customization service for end-to-end system analytics.- Implementation of Scrum methodology:1. eliminating "losses" and "bottlenecks" in the work.2. Project work planning, time estimation.3. Sprint planning and pro-rating.4. Minimization of risks in development.

Worked with the largest clients and the implementation of their projects, as well as supporting their sales services and providing additional services: Korona, Korona-techno, Gippo, Almi, Prostore, Rublevsky, Santa, Detsky Mir, Bigzz, A1 (Velcom), BMW, Volkswagen, Dionysus, Lukoil, Belorusneft, Martinn, E-techno, Buslik, Serge, Slodych, Kari, Kari-kids, Dobronom, Caprice, Yesti, Green, Evroopt.Administrative responsibilities:-managed and trained personnel;-managed operating activities of the company and monitored the business processes of the organization;- developed and implemented new areas for the organizations, while introducing new services or products to get profit;- monitored the deadlines of the projects and activities;- drew up a plan and managed the work of the employees within the company to provide the necessary service, distributed responsibilities for the personnel and set deadlines for the projects and activities;Sales:- interacted with clients, prepared individual commercial offers and presentations, budgets;-conducted negotiations and concluded partnership agreements;- planned, prepared and managed the projects;-negotiated with clients to identify the needs and problems;- formulated the problem and developed the brief;- prepared the proposals suitable for the customers and their presentations,- consulted clients on the services;- coordinated the work on the project with the customers;- identified the client’s requirements and assessed the company's capabilities to complete the task;-established reliable partnerships with the customers in the short- and long – term run;-controlled payments and the flow of document;-created loyalty programs for regular customers.Achievements:-organization of an additional set of advertising services from scratch which led to an increase in the average check by 40% and an increase in customer loyalty;-development and implementation of new ways to reduce company costs and save money by 18%

Management responsibilities: - formed a team for the project with the company’s employees; - prepared the necessary documentation for the project (shipment documents, reports, including financial reports); - solved force majeure situations. Marketing responsibilities: - developed and implemented reporting documentation for the marketing and advertising department- developed the recommendations to plan marketing activities;- organized and conducted various promotions and events to promote and sell products. Sales responsibilities: - searched for new markets to sell the services; - controlled over the timely elimination of shortcomings from customers, work with complaints.Achievements: - the growth of the number of regular customers increased by 25%; - the growth of traffic by 30% to the company's website through the implementation of additional advertising activities and campaigns.

- recruited and trained non-personnel (promoters, supervisors);- organized the teams for the projects from the existing database;- scheduled promo-personnel work;- prepared report forms for promo-personnel and payroll sheets;- analyzed and assessed the quality of work of freelance employees;- maintained and distributed the workload of freelance employees;- created and maintained a working, trusting atmosphere among freelance employees;Achievements:- the number of permanent teams and personnel for the projects increased by 14%;- reduction of labor costs for the search for new personnel due to the organization of permanent personnel for the projects by 25%.

- worked on promotions, tastings, consultations on products and other promotional events;- controlled the work of promotional staff on advertising projects, preparation of the reports and photo reports;Worked with: Ami-mebel, Samsung, Coca-cola, Sprite, Narach, Actimel Crown.Promotion: Euroopt, Oxl.