a. Aurum PropTech Ltd. As Lead CREX Commercial/Retail Leasing/CRM (From 01st Dec 2021 till Date)i. Spearheaded the leasing strategy for a portfolio of office spaces and retail units, resulting in consistent occupancy rates above industry averages.ii. Oversaw all aspects of the leasing process, including negotiating lease terms, conducting market research, and maintaining relationships with tenants and IPC'siii. Leased out 5.13 lac sq. ft. office space in last 18 monthsiv. Generated revenue of 268cr across the lease termv. Improved the asset rates by 23%, which helped generate a higher building valuation by 193% within 18 months.

i. Successfully implemented Sell.do for CRM efficiency. And Creation of SOP for Onboarding/Registration/Collection and Possessionii. Handled around 1000 customers with revenue generation of 1,576 Cr., Completed around 678 registrations and handed over possession of 720 units.iii. Highest collection of 101 cr. and 88 registrations in Jan-2021iv. Customer grievance and escalation management by creating a win-win situation for everyone.v. Providing an overview of various MIS and feedback for management review and providing an overview of various MIS and feedback for management review.

I. Handled around 1000 customers with revenue generation of 61.93 Cr., Completed around 40 registrations.II. End-to-end customer Lifecycle to be managed.III. Outstanding payment follow-up with the client.IV. Preparing case studies and processing the same with the various departments to get necessary approvals on interest waivers or any customer issue.

a. As Dy. Manager Sales & CRM (31st March 2017 to 18th May 2018)b. As Asst. Manager Sales & CRM (11th May 2015 to 31st March 2017)Responsibility:I. Handled around 1000 customers with revenue generation of 61.93 Cr., Completed around 40 registrations.II. End-to-end customer Lifecycle to be managed.III. Outstanding payment follow-up with the client.IV. Preparing case studies and processing the same with the various departments to get necessary approvals on interest waivers or any customer issue.

I. Handled around 125 customers with revenue generation of 18.38 Cr., Completed around 50 registrations.II. Sold 29 apartments revenue generation of 43.08 Cr.,III. Following end-to-end sales and CRM process.IV. Book Sales, Update Records, and Complete documentation relating to the sale.

New Lead Generations  Lead Qualification  Product Knowledge  Sales Calling  Sales Meeting  Proposal Making  Sales Projection  Negotiations  Closing Orders  Advance Payment  Pre-event Co-ordination (with N.K. Kapoor & Client)  During Event Co-ordination (with N.K. Kapoor & Client)  Payment Collection  Reporting  Exhibitor Retention  Inter-Personal Skills  Presentation Skills  Database Management

I. Receiving clients, and making them comfortable.II. Display and brief customers about the show flats III. Lobby manager.IV. Coordinating arrangements during the meeting and ensuring that all is in place

• Included cross verifying of bills/vouchers and clear claims for employees based in Mumbai and North India Branches (viz. Delhi, UP, MP, Jharkhand, Jammu, etc.)• Updating records and keeping a track of all cheques issued to the employees.• Meeting Vendors (viz. Advertisers & Authors etc.) to negotiate payments whenever required.• Replying to Clients/employee quires via mail/phone

1. Worked with Bombay Dyeing as a Lobby coordinator, for 1 year (31st Mar 2008 to 31st Mar 2009)Responsibility:I. Receiving clients, and making them comfortable.II. Display and brief customers about the show flats III. Lobby manager.IV. Coordinating arrangements during the meeting and ensuring that all is in place.