End User Support Specialist
Current
Mar 2015 - Present
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Arul Durai Email & Phone Number
Every action has an equal and opposite reaction
at
Pfizer Pharmaceutical India Pvt. Ltd.
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Every action has an equal and opposite reaction
Location
Chennai, Tamil Nadu, India
Company size
Who is Arul Durai? Overview
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Quick answer
Arul Durai is listed as Every action has an equal and opposite reaction at Pfizer Pharmaceutical India Pvt. Ltd., a company with 168 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Arul Durai.
Arul Durai previously worked as End User Support Specialist at Pfizer Pharmaceutical India Pvt. Ltd. and Technical Support Engr with 4 yrs exp. at Iv Support Technologies. Arul Durai holds High School Diploma, Electrical, Electronics And Communications Engineering from State Board Of Technical Education And Training.
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Email format at Pfizer Pharmaceutical India Pvt. Ltd.
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Pfizer Pharmaceutical India Pvt. Ltd.
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Profile bio
About Arul Durai
● 06 years of experience as End User Computing Support Engineer● Ticket handling experience on Service now, HP Service center● Provides a single point of contact for 250 end-users to receive support and maintenance within the organization's desktop computing environment.● Provide tier-2 support and resolved tickets regarding, Desktop, Printer, Mobile devices es for 1000+ onsite and remote end-users.● Good technical knowledge, skills, and hands-on experience on Windows 7, Windows 10, Printer Management, Mobile devices configuration, Microsoft Office 2010, Office365, installation, troubleshooting, and migration.● Incident Management, Request Handling, Vendor Coordination, Asset Management, Provisioning, Decommissioning.● Tier-1 support (Installation /uninstallation) on site-based applications.● Tier -1 support on Active Directory and SCCM(MECM)● Data Centre Management.● Provide technical support remotely for clients over the phone in areas such as email, desktop applications, and project-specific applications
Current workplace
Arul Durai's current company
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Pfizer Pharmaceutical India Pvt. Ltd.
Employees
168
AeroLeads page
4 roles
Arul Durai work experience
A career timeline built from the work history available for this profile.
Technical Support Engr With 4 Yrs Exp.
Jun 2013 - Mar 2015
Technical Support Specialist
Iv Support Technologi
- Works independently in troubleshooting and providing solutions to unresolved hardware and software problems through trouble-ticket system.
- Sets up desktop computers and peripherals and test network connections.
- Serviced laptops/desktops pcs onsite and remotely and international in-house users
- Coordinated with end-users to setup video teleconferences with different offices around the globe
- Imaged/Re-imaged, repair, install/de-install desktops, and laptop computers.
Jun 2012 - Jan 2015
Desktop Support Technician
Pcs Technology Ltd
Aug 2008 - Jun 2012
1 education record
Arul Durai education
FAQ
Frequently asked questions about Arul Durai
Quick answers generated from the profile data available on this page.
What company does Arul Durai work for?
Arul Durai works for Pfizer Pharmaceutical India Pvt. Ltd..
What is Arul Durai's role at Pfizer Pharmaceutical India Pvt. Ltd.?
Arul Durai is listed as Every action has an equal and opposite reaction at Pfizer Pharmaceutical India Pvt. Ltd..
Where is Arul Durai based?
Arul Durai is based in Chennai, Tamil Nadu, India while working with Pfizer Pharmaceutical India Pvt. Ltd..
What companies has Arul Durai worked for?
Arul Durai has worked for Pfizer Pharmaceutical India Pvt. Ltd., Iv Support Technologies, Iv Support Technologi, and Pcs Technology Ltd.
How can I contact Arul Durai?
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What schools did Arul Durai attend?
Arul Durai holds High School Diploma, Electrical, Electronics And Communications Engineering from State Board Of Technical Education And Training.
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