Arul Pragasam Email & Phone Number

𝑭𝒓𝒆𝒔𝒉𝒔𝒆𝒓𝒗𝒊𝒄𝒆 (𝑰𝑻𝑺𝑴): Building Freshservice - Enterprise-grade ITSM, for every business

Chennai, Tamil Nadu, India

𝑭𝒓𝒆𝒔𝒉𝒔𝒂𝒍𝒆𝒔 (𝑪𝑹𝑴):Re-Architected/Optimized data sync from Shopify sources into Freshsales CRM. Shopify store with Million records which used to take multiple hours to sync back, Revamped complete system end-end to process in couple of minutes. This has enabled businesses to operate with near real-time data, significantly improving operational efficiency.Redesigned the data import process for Freshsales CRM from the ground up, developing a high-scale, low-latency… Show more 𝑭𝒓𝒆𝒔𝒉𝒔𝒂𝒍𝒆𝒔 (𝑪𝑹𝑴):Re-Architected/Optimized data sync from Shopify sources into Freshsales CRM. Shopify store with Million records which used to take multiple hours to sync back, Revamped complete system end-end to process in couple of minutes. This has enabled businesses to operate with near real-time data, significantly improving operational efficiency.Redesigned the data import process for Freshsales CRM from the ground up, developing a high-scale, low-latency, message-driven parallel processing system. This solution ingests approximately 1 million records within 2 hours, ensuring seamless and reliable data management for large datasets. Show less

Chennai, Tamil Nadu, India

𝑨𝒓𝒄𝒉𝒊𝒕𝒆𝒄𝒕, 𝒘𝒆𝒃𝑴𝒆𝒕𝒉𝒐𝒅𝒔 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓 𝑷𝒐𝒓𝒕𝒂𝒍Responsible for the end-to-end design and architecture of the webMethods Developer Portal, built from scratch with a cloud-native, microservices-based approach. The system is designed to be lightweight, low-latency, and highly scalable to meet performance demands.Technologies: Spring Boot, Elasticsearch, Docker, Kubernetes, AWS, Azure

Chennai Area, India

𝑳𝒆𝒂𝒅 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓(𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓 𝒑𝒐𝒓𝒕𝒂𝒍)* Mentoring team which is responsible for delivering high quality products* Developed application architecture strategy to specifically align with employer business goals. * Mentored team, sharing skills and expertise and encouraged each member to bring forward ideas and suggestions for improvement.* Introduced methodologies and best practices to software development division to enhance product definition and… Show more 𝑳𝒆𝒂𝒅 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓(𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓 𝒑𝒐𝒓𝒕𝒂𝒍)* Mentoring team which is responsible for delivering high quality products* Developed application architecture strategy to specifically align with employer business goals. * Mentored team, sharing skills and expertise and encouraged each member to bring forward ideas and suggestions for improvement.* Introduced methodologies and best practices to software development division to enhance product definition and applicationcustomization. * Technology: Spring boot, ElasticSearch, Docker, Kubernetes, AWS, Azure Show less

Chennai Area, India

𝑺𝒆𝒏𝒊𝒐𝒓 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓(𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓 𝒑𝒐𝒓𝒕𝒂𝒍)* Designed and implemented core components of webMethods API Portal/Engage platform. * Co-ordinated the efforts of deploying and managing the application in AWS/Azure clouds. * Prepared the product to be deployable for container orchestration platforms like Kubernetes. * Technology: Java, GWT, ElasticSearch, Kibana, Zookeeper, AWS, Azure

Chennai

𝑨𝒑𝒑𝒍𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓(𝑪𝒆𝒏𝒕𝒓𝒂𝒔𝒊𝒕𝒆)* Core team member of CentraSite Logic Layer(CLL) implementation which is the backbone for the CentraSite BusinessUI. * CentraSite is a JAXR compliant service registry. * Designed and developed forward-thinking systems that meet user needs and improve productivity.Introduced methodologies and best practices to software development division to enhance product definition and application customization. *… Show more 𝑨𝒑𝒑𝒍𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓(𝑪𝒆𝒏𝒕𝒓𝒂𝒔𝒊𝒕𝒆)* Core team member of CentraSite Logic Layer(CLL) implementation which is the backbone for the CentraSite BusinessUI. * CentraSite is a JAXR compliant service registry. * Designed and developed forward-thinking systems that meet user needs and improve productivity.Introduced methodologies and best practices to software development division to enhance product definition and application customization. * Technology: Java, Tamino (XML database). Xquery Show less

Bengaluru Area, India

𝑨𝒑𝒑𝒍𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓(𝑴𝒆𝒕𝒂𝒅𝒂𝒕𝒂 𝒎𝒂𝒏𝒂𝒈𝒆𝒓)* Gained expertise/certification with Informatica flagship product PowerCenter. Gained expertise in defining mapping flows for extracting metadata from desperate sources.* Designed a web based utility to do drill-down analysis on a MM Warehouse(IMW).* Active member of the couple of major release cycles with Informatica.Technology: JavaDatabase: Oracle/db2/MSSQL ServerDW Appliances:… Show more 𝑨𝒑𝒑𝒍𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓(𝑴𝒆𝒕𝒂𝒅𝒂𝒕𝒂 𝒎𝒂𝒏𝒂𝒈𝒆𝒓)* Gained expertise/certification with Informatica flagship product PowerCenter. Gained expertise in defining mapping flows for extracting metadata from desperate sources.* Designed a web based utility to do drill-down analysis on a MM Warehouse(IMW).* Active member of the couple of major release cycles with Informatica.Technology: JavaDatabase: Oracle/db2/MSSQL ServerDW Appliances: Teradata/Netezza Show less

Bengaluru Area, India

𝑨𝒑𝒑𝒍𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓(𝑴𝒆𝒕𝒂𝒅𝒂𝒕𝒂 𝒎𝒂𝒏𝒂𝒈𝒆𝒓)* Six month internship work that is part of the Curriculum. * Part of the R&D team responsible for Metadata Manager - a data governance product. * Developed automation framework for verifying metadata extracted from various sources.

Bengaluru Area, India

𝑨𝒑𝒑𝒍𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓(𝑪𝒉𝒊𝒑𝒔𝒆𝒕 𝑫𝑰 𝑻𝒐𝒐𝒍)* Six month internship work that is part of the Curriculum. * Was part of the Technology manufacturing group(TMG) which actually develops tools/utilities for the Intel Datawarehouse. * Worked with offshore team to get the requirements and translated them to the required products.