A business professional with 15 years of experience in customer success and operations across industries - Banks, BPO. Have been instrumental in bringing more smiles in the face of the customers through refined and well thought processes that I have implemented as a part of my role. Expertise focused on core areas of customer success and feedback mechanism.
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Assistant Operations ManagerEllar Metal Parts Jul 2014 - PresentChennai, Tamil Nadu, India -
Mortgage, HealthcareUst Global Nov 2006 - Jul 2014Chennai Area, IndiaManaging Project timelines, day to day activities, staff attendance of the project and course correction if it is going delayed -
Customer Care OfficerHsbc Jun 2005 - Oct 2005Chennai Area, IndiaGetting feedback from the customer and sending the same to the relevant team heads for process improvements -
Customer Care OfficerIcici Bank Jun 2004 - May 2005Chennai Area, India+ Getting feedback from the customer and sending the same to the relevant team heads for process improvements
Frequently Asked Questions about Arul Sekar
What company does Arul Sekar work for?
Arul Sekar works for Ellar Metal Parts
What is Arul Sekar's role at the current company?
Arul Sekar's current role is Assistant Manager - Operations.
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