Accomplishments of the City of Ventura IT team during my tenure1. Digital transformation Phase 1 completed• All dedicated computers are mobile• Dual-VPN authentication• Effective collaboration tool (virtually replaced the landline and cellular calls)• Quadrupled the City network bandwidth (speed)• Citywide electronic signature • Redundant network core switches and tertiary internet through satellite communication implementation• Police MDC (Mobile Data Communication) 2. Information Technology Strategic Plan (ITSP) - The City Council approved it – on June 5, 2021• 30 technology initiatives over the next five years• IT Advisory Committee to recommend the major technology initiatives, fund appropriation, and guide ITSP updates• Create an IT Department3. Cybersecurity • Established SOC in partnership with the private sector• Incident response protocols• Established frequent cybersecurity training, a cybersecurity website (internal), and a monthly newsletter with new information• Initiated CISA services 4. Datacenter upgrades• Tape backups eliminated with cloud backup using Cohesity and Wasabi solutions• Streamlined operating system updates • Network upgraded with the ability to expand up to 10Gbps• A disaster recovery plan was completed to use Azure Cloud for citywide and public safety data centers5. ServiceDesk upgrades• Laptop rolled out using Microsoft intunes Autopilot technology• Remote helpdesk protocols and tools were established and executed successfully during the COVID-19 pandemic• Eliminate user password - pilot completed using Feitan and Yubikey solutions• Streamlined User calls for maximum efficiency• City Conference rooms AV upgrades for Hybrid meetings 6. Business Application Solutions• Utility billing (CIS) migrated to the cloud• Police CAD system upgraded - Shared model in partnership with neighboring City• Citywide Camera system - Operations plan streamlined• City Financial and HR system replacement RFP completed

ADMINISTRATION•Successfully consolidated and optimized 31 departmental applications, the application developer, database and business system analysts•Efficiently structured the Enterprise application bureau with 126 staff to provide the best possible application services and customer service with a higher satisfaction rate•Managed the 30-million-dollar Operational budget, progressively reduced the budget to 27 million and 24 million. Potentially saved 3.5 million in 2017 and 2.5 in 2018 fiscal years•Provided strong leadership to the Enterprise Applications Bureau resulting in completion of 149 solutions in 2017 and 169 solutions in 2018•Chaired Enterprise Solutions Oversite Committee of the county, participated in numerous other committees and project steering committees•Lead multiple enterprise contract negotiationsINFRASTRUCTURE•Directed and lead the implementation of Exadata and Exalogic Hardware for the PeopleSoft Environment•Managed and operated 2000+ MsSQL and 200+ Oracle databases•Developed and updated the enterprise ESRI based GIS strategy for the county •Operations support optimizationCLOUD DEPLOYMENTSDirected and lead the •Jaggaer (indirect) for the county central purchasing. As a steering committee member evaluated the product and negotiated the contract. TCO is 7+ million USD•ServiceNow ITSM, asset management, HR module, and CSM. (3+ million)•Microsoft SharePoint for enterprise solutions•DocuSign contract negotiation•GovDelivery deployment•Played a vital role in implementing Workday HCM and the required integrations (32+ million USD)•Managing 300 plus website and applications, now moving to one WCM.•Mobile applications for multiple platforms.ON-PREMISEDirected and managed •the PeopleSoft Financials (ERP)•the PeopleSoft HCM•the Microsoft CRM Dynamics•Laserfiche enterprise document management •Managed and operated hundreds (over 1200) of corporate solutions for 60 departments.

The Utilities Operational Technology Manager is responsible for managing Riverside Public Utility specific operational and business related activities and resources, including internal and contract staff to oversee critical system projects and initiatives in the areas described in the attachment.

Project:* IT Manager: New CIS implementation for Riverside Public Utilities (Added on 09/03/2012)* IT GIS Manager: Enterprise GIS implementation for City of Riverside (Added on 09/03/2012)* Mobile Project Architect & Manager: Explore Riverside ( iOS & Android), and Graffiti Field Application (iOS) (Added on 09/03/2012)Recurring:· Work closely with CIO on Strategies, Technology direction, evaluating new technologies, and exploring and adopting industries open standards.· Lead and manage new developments in Enterprise and mobile application development.· Also Managing operations of 1. Utility Billing Systems (CIS), 2. Enterprise GIS, 3. CRM System (311), 4. Application Integration System (SOA Suite), 5. SPL Work Order Management Systems, and 6. Mobile strategy and developments

• To set company priorities and goals• Architect, develop and implement client solutions and programs • To help chart the strategic technical and business vision of the company• And Research & Development of Software Products

1) Investigate new technologies and recommend.2) Lead, manage and mentor Developers and programmers.3) Manage projects to accelerate towards success.4) Technically manage the project and drive them to success.5) Taking charge of Following Enterprise System • Utility Billing System (Banner 3.2, Oracle 10G - Ventyx) • CRM System (Siebel 8, BPEL, GIS - Oracle) • GIS Systems (Oracle 10G & ESRI products) • Work order, work flow, asset management, etc., (SPL System-Oracle) • Business License System (Permit Plus) • IFAS (Finance & HR System)6) New Systems and other Roles along with project management • eServices for 311 CRM System - Architect, Design, and Manage. • iPhone application for 311 CRM System (Use "Riverside 311" in Apple App Store to find the app.) - Architect, Design, Implement and Q/A.

Enterprise System Design using ESRI Technologies, Siebel CRM implemenatation, CRM integration with GIS, Banner, SPL systems using oracle's BPEL Microsoft's .NET, SQL Cluster 2005 & Oracle 10G RAC. Evaluated and Recommended MOSS 2007, Project Management in critical projects reporting directly to Chief Architect & ITO. Overseeing Banner upgrade 2.2.1.5 to 3.2. Technology Management, Evaluate Software, Business & Information Technologies and Recommend, Enterprise Software Architecture, Web Architecture, Enterprise Database Architecture including Data Warehouse, Architect Mobile Technologies in Palm OS, Windows Mobile, ArcGIS Mobile. Oversee SDLC. GIS Enterprise System Design and Development, etc.,

* Guide Project Managers to achieve PMP accreditation from Project Management Institute. * Evangelize Project Managers to implement PMI techniques; Implementing PMI techniques take any project few steps close to the success.* Project Manager for PMP workshops for experienced project managers to gain their 35 PDUs (eligibility requirement for PMP Exam). * Granting 35 PDUs on behalf of Project Management Institute of Inland Empire (Registered Education Provider for Project Management Institute)* Instructor of PMICIE chapter Project Management Professional Syllabus.* Socializing and networking with project managers from different disciplines, to accumulate wealth of knowledge, which is very useful in profession and assisting people looking for guidance.* Guiding members to achieve their PDU's for their continual requirement (60 PDUs).

Technology Management, Architect, Design, Evaluate Software, Business & Information Technologies and Recommend, Enterprise Software Architecture, Web Architecture, Enterprise Database Architecture including Data Warehouse, Architect Mobile Technologies in Palm OS, Windows CE & Java. Oversee SDLC. GIS Enterprise System Design and Development, etc.,

Architect, Design and implement tailored Enterprise Application Systems for Oracle, County of Riverside, Riverside City, PSOMAS, National Notification Network, LA School district, and few more clients.

* Develop Mobile development in WinCE, PalmOS* Design & develop Java enterprise and mobile application for health care* Smart card applications using java card api* Emergency response application for fire dept's* Designing schema both in XML and Oracle database.* Worked on Web-to-go technology, part of Oracle lite.* Used XML and swing heavily on most of the applications.

* RSA Secure Card Id technology QA

Implemented Solutions in C++, Unix and also did QA for RSA Secure ID Systems.

Lead a team in overseas implementation at Kyoto, Japan and developed software using Oracle 7, Unix, C, Pro*C, C++ & VC++.