Arulvizhy Elanko Email & Phone Number

Toronto, Canada Area

As Events Manager, my responsibilities include bringing to life TDAF's strategic vision through virtual and in person events while providing logistical planning and on-site lead support for all internal and external TDAF events such as Quarterly Town Halls, National Sales Conferences, Industry Summits, Customer and Marketing events.

Toronto, Canada Area

As Specialized HR Associate (Recognition Programs) on the Global Recognition Team, my responsibilities included supporting the Vision in Action (VIA) program and the League of Excellence (LOE) program and managing the global execution of Employee Appreciation Week, Canada's "Take Our Kids to Work" Day. Additional responsibilities included managing monthly.

• Lead national Employee Experience Council of 60+ leads to
• Planned and executed Employee Appreciation Week for 700+ employees to celebrate them and their contributions
• Lead TDAF’s United Way Giving campaign to exceed total donations of $65,000
• Developed new team of Employee Experience Coordinators to carry out employee experience and R&R activities in BC and QC offices with consistency and redesigned standards.

Toronto

• Provided ongoing coaching and development to top performing team nationally
• Redesigned and executed on reward and recognition programs to drive business results
• Designed and supported L&D programs for new-hire onboarding and people manager training
• Recipient of quarterly League of Excellence Award 2017 and
• Recipient of 2018 Manager Impact Award - December, January, April, June

Toronto, Canada Area

• Designed and implemented R&R programs nationally to drive key business metrics
• Organized and supported internal meetings, events, and celebrations
• Increased employee engagement by organizing teams into committees
• Celebrated and displayed top performers for League of Excellence Achievements
• Senior United Way Ambassador Activities: Adopt a Family, Fundraising Events, Decorations

North York, Vancouver, Toronto South East

• Led customer service teams at six branches in Toronto and Vancouver (1924, 9461, 374, 1828, 392, 540)
• Improved and implemented processes at branch for maximum productivity and efficiency
• Reviewed daily customer satisfaction metrics to grow and improve the customer experience
• Exceeded branch sales targets through consistent reporting and coaching
• Managed client communications and resolved customer concerns immediately
• Solved new problems: branch audits, forensic investigations, risk prevention, fraud